Microsoft Dynamics CRM downloads

Make sure you have the latest enhancements and tools.

Featured downloads for Microsoft Dynamics CRM Online and 4.0 versions

Microsoft Dynamics CRM Online downloads
Microsoft Dynamics CRM 4.0 downloads (for On-Premise and Service Provider Editions)

For information about Microsoft Dynamics CRM 3.0 downloads, see the links below.


Expand functionality

Microsoft Dynamics CRM Connector for Microsoft Dynamics GP

Microsoft Dynamics CRM Connector for Microsoft Dynamics GP is a solution for integrating Microsoft Dynamics CRM 3.0 and Microsoft Business Solutions Great Plains 8.0 or Microsoft Dynamics GP 9.0.

Microsoft Office Business Scorecard Manager 2005 CRM Analyzer Template Samples

These samples will have you up and running with Microsoft Office Business Scorecard Manager 2005 using the sample OLAP database provided from CRM 3.0 Analyzer. The purpose of the CRM Analyzer database is to provide a sample OLAP database for exploring the possibilities of OLAP using Microsoft Dynamics CRM. This download provides 3 sample scorecards that use Microsoft SQL Server 2005 Analysis Services and Business Scorecard Manager 2005.

Microsoft Dynamics CRM Mobile

Track accounts, contacts, and related opportunities and activities using a mobile device. Data on the mobile device can be synchronized with Microsoft Dynamics CRM when the user is on the office network, or when wireless access is available through GPRS.

Microsoft Dynamics CRM Mobile User Group Repair Tool

Use this tool before you install Microsoft Dynamics CRM Mobile. It repairs User Groups after an upgrade from Microsoft Dynamics CRM 1.2 to Microsoft Dynamics CRM 3.0 or after an initial custom Microsoft Dynamics CRM 3.0 setup.

RSS protocol for use with Microsoft Dynamics CRM 3.0

Download sample code that illustrates how to use RSS to access Microsoft Dynamics CRM data. Microsoft Dynamics CRM provides a secure, central data collection, storage, and modification tool for business data while RSS provides the transport mechanism.

Business Data Lookup Snap-in for Microsoft Dynamics CRM 3.0

Insert Microsoft Dynamics CRM data into Microsoft Office Word, Excel, or Outlook documents and attach the resulting documents to Microsoft Dynamics CRM records without leaving the Office application. This download can be installed by end-users.

Microsoft Dynamics CRM 3.0 List Web Part

Customize Microsoft SharePoint so that users can view Microsoft Dynamics CRM records as a list on a SharePoint dashboard, open records in Microsoft Dynamics CRM from the list, and sort and filter lists.

Microsoft Dynamics CRM 3.0 Report Scheduling Wizard

Schedule reports and create snapshots of a report.


Simplify upgrade and deployment

Update Rollup 3 for Microsoft Dynamics CRM 3.0 (KB 935364)

This is a tested, cumulative set of updates for Microsoft Dynamics CRM 3.0 Server and Microsoft Dynamics CRM 3.0 client for Outlook, including performance enhancements, that are packaged together for easy deployment.

Microsoft Dynamics CRM 3.0 Data Migration Pack

Migrate data to Microsoft Dynamics CRM 3.0 from any data source. This download includes a wizard to speed migration from Microsoft Office Outlook with Business Contact Manager.

Microsoft Dynamics CRM 3.0 Upgrade Advisor Wizard

Use this diagnostic tool to determine if your Microsoft Dynamics CRM 1.2 installation can be upgraded to Microsoft Dynamics CRM 3.0.

Microsoft Dynamics CRM 3.0 desktop client for Outlook deployment with Terminal Server

Install and configure Microsoft Dynamics CRM 3.0 desktop client for Microsoft Office Outlook in the Microsoft Windows Server 2003 Terminal Server environment.

Microsoft Dynamics CRM 3.0 Default Values Wizard

If you used bulk import, data migration, workflow, or custom software to add data to Microsoft Dynamics CRM 1.2, and then upgraded to Microsoft Dynamics CRM 3.0, you might have null values in your database for Boolean and picklist fields. Run this wizard to make sure these fields display correctly.


View demonstrations

Microsoft Dynamics CRM 3.0: 90-Day Trial Versions

Microsoft Dynamics CRM 3.0 90-day trial versions are available for twenty different released languages.

Microsoft Dynamics CRM 3.0 Flash demos

Share these demonstrations of the Professional and Small Business editions with decision makers at your organization and begin planning how your organization can use Microsoft Dynamics CRM.

Microsoft Dynamics CRM 3.0 Small Business Edition Flash demo

Discover how Microsoft Dynamics CRM Small Business Edition can benefit your business.

Microsoft Dynamics CRM 3.0 Virtual PC Demonstration

Download this Virtual PC demonstration running a single-server implementation of Microsoft Dynamics CRM 3.0.

Related links

White papers
Using Microsoft Dynamics CRM
Microsoft Dynamics CRM community
MSDN Code Gallery

Product documentation downloads

Microsoft Dynamics CRM 4.0 Implementation Guide

View information required to successfully implement Microsoft Dynamics CRM in your business.

Microsoft Dynamics CRM 4.0 SDK

Customize and extend Microsoft Dynamics CRM.