Using Microsoft Dynamics CRM

Self-help and troubleshooting for Microsoft Dynamics CRM

You can help yourself by taking advantage of free peer-to-peer assistance in Microsoft Dynamics CRM newsgroups, sending suggestions for new features or Help updates, and finding answers to common questions about customization, configuration, and other system issues.

Community, newsgroups, and other resources

•Top 6 reasons to use Microsoft Dynamics CRM newsgroups

Microsoft Dynamics CRM newsgroups are a great resource for free, peer-to-peer support. Experienced Microsoft Dynamics CRM team members, partners, and other customers post and answer questions.

•Put an RSS feed to work for you

RSS feeds provide instant notification when the Microsoft Dynamics CRM team publishes or updates articles, newsgroup postings, blogs, and other content.

•Tell us what you need in online Help

Thanks to the feedback from customers, we make online Help updates available for you to download. To contribute feedback, click the Send Feedback button in any Help topic and tell us how to make the Help better for you.

Troubleshooting Microsoft Dynamics CRM

•General issues

Answers to common questions for the sales, service, and marketing areas.

•Data entry

Answers to common questions about entering data.

•E-mail

Answers to common questions about using e-mail.

•Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook

Answers to common questions about Microsoft Dynamics CRM client for Outlook.

•System administration

Answers to common questions about customization, configuration, and other system issues.

•Reporting

Answers to common questions about working with the reporting feature in Microsoft Dynamics CRM.

•Bulk import

Answers to common questions about importing data into Microsoft Dynamics CRM using the Bulk Import Wizard.

Related links

•Using Microsoft Dynamics CRM 3.0
•Microsoft Dynamics CRM community
•MSDN Code Gallery

Product documentation downloads

•Microsoft Dynamics CRM Help

View a standalone version of Help or install the latest Help updates, which include corrections and new content based on customer feedback.

•Microsoft Dynamics CRM 3.0 Implementation Guide

View the information needed to successfully implement Microsoft Dynamics CRM in your business.