Assistance starts here.

Get support for your Microsoft Dynamics solution.

If you encounter any technical issues with your Microsoft Dynamics solution, there are several assisted support options available to provide the help you need.


    • Assisted Support

      • If you’re enrolled in Microsoft Services Premier Support:

      • If you’re not enrolled in a service plan for Microsoft Dynamics or Microsoft Services Premier Support, or if your service plan does not include support:

        • Online: Go to Microsoft Support.
        • Phone: 800 852 3543 (Singapore),
          1-800-88 6295 (Malaysia),
          001 8006 4276 738 (Outside of Malaysia),
          +62-21-25528700 (Indonesia),
          +62-21 515 51 51 (Jakarta, Indonesia),
          0800 120 1201 (Outside Jakarta, Indonesia),
          +63 2 672 7272 (Philippines),
          or 1 800 1441-0158 (Toll-free outside metro Manila, Philippines).
    • Assisted Support

      • Troubleshoot with self-support resources.

      • Contact your Microsoft partner for support.

      • If you purchased Microsoft Dynamics CRM On Premises through Microsoft Volume Licensing and have Software Assurance, or if you do not have a service plan that includes support:

        • Online: Go to Microsoft Support.
        • Phone: 800 852 3543 (Singapore),
          1-800-88 6295 (Malaysia),
          001 8006 4276 738 (Outside of Malaysia),
          +62-21-25528700 (Indonesia),
          +62-21 515 51 51 (Jakarta, Indonesia),
          0800 120 1201 (Outside Jakarta, Indonesia),
          +63 2 672 7272 (Philippines),
          or 1 800 1441-0158 (Toll-free outside metro Manila, Philippines).
      • If you purchased Microsoft Dynamics CRM On Premises through Business Ready Licensing and have a Service Plan for Microsoft Dynamics:

    • Assisted Support

      • If you’re enrolled in Microsoft Services Premier Support:

      • If you’re not enrolled in a service plan for Microsoft Dynamics or Microsoft Services Premier Support, or if your service plan does not include support:

        • Online: Go to Microsoft Support.
        • Phone: 800 852 3543 (Singapore),
          1-800-88 6295 (Malaysia),
          001 8006 4276 738 (Outside of Malaysia),
          +62-21-25528700 (Indonesia),
          +62-21 515 51 51 (Jakarta, Indonesia),
          0800 120 1201 (Outside Jakarta, Indonesia),
          +63 2 672 7272 (Philippines),
          or 1 800 1441-0158 (Toll-free outside metro Manila, Philippines).
    • Assisted Support

      • If you’re enrolled in Microsoft Services Premier Support:

      • If you’re not enrolled in a service plan for Microsoft Dynamics or Microsoft Services Premier Support, or if your service plan does not include support:

        • Online: Go to Microsoft Support.
        • Phone: 800 852 3543 (Singapore),
          1-800-88 6295 (Malaysia),
          001 8006 4276 738 (Outside of Malaysia),
          +62-21-25528700 (Indonesia),
          +62-21 515 51 51 (Jakarta, Indonesia),
          0800 120 1201 (Outside Jakarta, Indonesia),
          +63 2 672 7272 (Philippines),
          or 1 800 1441-0158 (Toll-free outside metro Manila, Philippines).
    • Assisted Support

      • If you’re enrolled in Microsoft Services Premier Support:

      • If you’re not enrolled in a service plan for Microsoft Dynamics or Microsoft Services Premier Support, or if your service plan does not include support:

        • Online: Go to Microsoft Support.
        • Phone: 800 852 3543 (Singapore),
          1-800-88 6295 (Malaysia),
          001 8006 4276 738 (Outside of Malaysia),
          +62-21-25528700 (Indonesia),
          +62-21 515 51 51 (Jakarta, Indonesia),
          0800 120 1201 (Outside Jakarta, Indonesia),
          +63 2 672 7272 (Philippines),
          or 1 800 1441-0158 (Toll-free outside metro Manila, Philippines).
    • Assisted Support

      • If you’re enrolled in Microsoft Services Premier Support:

      • If you’re not enrolled in a service plan for Microsoft Dynamics or Microsoft Services Premier Support, or if your service plan does not include support:

        • Online: Go to Microsoft Support.
        • Phone: 800 852 3543 (Singapore),
          1-800-88 6295 (Malaysia),
          001 8006 4276 738 (Outside of Malaysia),
          +62-21-25528700 (Indonesia),
          +62-21 515 51 51 (Jakarta, Indonesia),
          0800 120 1201 (Outside Jakarta, Indonesia),
          +63 2 672 7272 (Philippines),
          or 1 800 1441-0158 (Toll-free outside metro Manila, Philippines).

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