Microsoft Dynamics—Customer stories

4-page Case Study

GPX accelerates business growth with Microsoft Dynamics™ NAV

GPX International Tire Corp. is a multinational distributor of specialty off-the-road tires for the agricultural, construction, materials handling and transportation industries. The company experienced several mergers and acquisitions in recent years and was saddled with multiple IT systems. In order to streamline operations and improve the decision-making process, GPX needed a less-complex method to access its inventory and business data. Working with Microsoft® Gold Certified Partner BDO Solutions Group, GPX implemented Microsoft Dynamics® NAV to enhance its management and accounting processes. Today, GPX is using Dynamics NAV to standardize its operations on a common technology platform – helping to improve inventory tracking and make more informed business decisions in real-time.

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Allan Candy sweetens sales, streamlines IT using Microsoft Dynamics™ GP

The Allan Candy Company Ltd. is a leading North American manufacturer of quality chocolate and sugar confectionery products. A former division of Cadbury Adams, Allan Candy became a stand-alone entity that needed to quickly shift from a complex SAP-based enterprise resource planning (ERP) environment to an out-of-the-box business solution that supports rapid growth and leaner manufacturing and distribution processes. Facing tight deadlines, Allan Candy worked with Microsoft® Gold Certified Partner TGO Consulting Inc. to develop a more flexible and scalable financial and operations solution based on Microsoft Dynamics™ GP. Today, Allan Candy benefits from improved inventory management, streamlined distribution and lean manufacturing processes.

4-page Case Study

Innovative Cosmetics Maker Improves Inventory Control, Efficiency with Flexible ERP

RMJ Laboratories, a fast-growing cosmetics manufacturing company, needed a flexible enterprise resource planning system that could handle complex process-manufacturing requirements and scale to meet growing demand. The company previously used Sage ERP X3, formerly known as Adonix X3, but found that the system lacked critical functionality and was difficult and costly to modify. After a thorough search, company leaders opted to migrate to Microsoft Dynamics® NAV. Microsoft® Certified Partner Micro DataNet helped RMJ implement Microsoft Dynamics NAV and enhance the solution with Process Advantage, an add-on solution for Microsoft Dynamics designed specifically for process manufacturers. Now, RMJ benefits from tighter inventory management, improved quality control, and an enhanced ability to handle future growth.

4-page Case Study

Bottling Company Projects $560,000 Annual Savings by Extending ERP Solution

G&J Pepsi-Cola Bottlers distributes Pepsi products in Ohio and Kentucky. The company used Microsoft Dynamics® GP for corporate finances, but each bottling plant used an IBM AS/400 system for payroll, Sage Abra for human resources (HR), and Simas for accounting. As a result, G&J Pepsi incurred unnecessary costs due to duplicate systems and lacked holistic insight into operations. To solve this, the company extended Microsoft Dynamics GP with the payroll and HR modules to consolidate business functions at the corporate level and create a foundation for a Microsoft®-based business intelligence solution. To bring key reports and information from these solutions to employees across the company, G&J Pepsi uses Microsoft Office SharePoint® Server 2007. From this work, the company has enhanced business insight and projects an annual savings of more than U.S.$560,000 in productivity.

2 page Case Study

Chemical Company Gains Valuable Visibility into Sales and Service with CRM Solution

Arch Chemicals is a global biocides company with manufacturing and customer support facilities worldwide. Due to its diverse portfolio of businesses, the company needed a better way to manage and analyze its sales force and customer service. Through the flexibility and simple integration of Microsoft Dynamics® CRM business software with its existing systems, Arch Chemicals is increasing sales productivity and customer service performance while gaining valuable insight into its business data.

4-page Case Study

Microsoft Division Connects Systems and Virtualizes Servers to Improve Productivity

The Entertainment and Devices Division (EDD) at Microsoft needed real-time insight into its supply chain to meet production deadlines. It wanted to better support business processes, but its highly distributed, cross-organizational infrastructure limited visibility. To improve efficiency, the EDD implemented a solution based on Microsoft® BizTalk® Server 2004 with Microsoft BizTalk Accelerator for RosettaNet. It upgraded to BizTalk Server 2006 R2, and then deployed BizTalk Server 2009 to take advantage of support for Hyper-V™ technology and connect applications in a virtualized server environment. Benefits include better business agility and productivity. For example, with virtualization the division can deploy a new line-of-business solution in two weeks instead of several months. Also, it can use service-oriented architecture to build new solutions from existing applications.

4-page Case Study

Increased efficiency with lower costs at engineering firm

Czech Republic based serial production company and a subsidiary of Brass s.r.o., AB Komponenty manufactures components for engineering production in the electrical industry including heavy-current circuits, switchboards and electromotor parts. With 220 employees, the company provides a complete service to customers in CNC metal tooling and the machining of metal sheets including surface finishing. By deploying Microsoft Dynamics AX, the company has gained an information system with low running costs that can be used for various types of production. AB Komponenty has also benefited from minimal training costs, as employees have quickly got to grip with the new Microsoft Dynamics AX system.

2 page Case Study

Manufacturer Strengthens Customer Relationships and Saves U.S.$30,000 a Year

Tower Semiconductor employees held customer and sales information in disparate systems, making it difficult to monitor projects and measure market demand. Working with Microsoft® Gold Certified Partner Advantech, the company deployed Microsoft Dynamics® CRM version 4.0. This integrates with existing systems, and offers clear, accurate data to help users manage project life cycles, make smart business decisions, and enhance customer support.

2 page Case Study

Motor Vehicle Dealer Monitors Customer Performance in Seconds with CRM Tools

Borusan Manheim Turkey, which specialises in second-hand motor vehicle auctions and classified advertisement sales via the Web, wanted a business management system to monitor its sales representatives’ performance and track customer behaviour. The company implemented Microsoft Dynamics® CRM 4.0 customer relationship management (CRM) software. As a result, customer performance data that previously took hours to research is available in seconds. The company expects a return on investment in just 18 months.

4-page Case Study

Bagel maker grows business with Microsoft® Dynamics AX and Microsoft Financing

Using Microsoft Financing, ABE’S® Real Bagels has been able to deploy flexible and powerful Enterprise Resource Planning system Microsoft Dynamics® AX when it was needed most, enabling the business to capitalise on growth opportunities and better manage production and accounting processes.