Microsoft Dynamics software solutions are delivered by a global network of Microsoft partners who provide local, personalized service—from planning, implementation, and customization to ongoing support and education. That means customers get world-class business solutions from a local professional who will be there—even if business conditions change. In addition, hundreds of certified development partners provide specialized applications that integrate with our products to meet unique industry needs. To become certified, partners must prove expertise in Microsoft technology and in specific business areas and industries.
Microsoft partners provide local consulting services to businesses that are implementing or using Microsoft Dynamics and are backed by Microsoft service specialists throughout the world.
Need proof before buying a business solution? Choose a proven, tested, recommended Certified for Microsoft Dynamics solution.
Use the Microsoft Dynamics Solution Finder to search for solutions developed by Microsoft partners to meet your unique industry and business needs.
To find a partner that matches your business profile, contact your local sales office.
Need more assistance finding a partner in the United States and Canada? Contact us.
What to look for in an IT partner
Here are a few important indicators of a good partner:
Is the partner certified on Microsoft Dynamics?
Certified Microsoft Dynamics partners, with proven expertise, are available worldwide to help companies of all sizes and industries select and implement the right business technology—and to provide support through future business changes. To find a partner that matches your business profile, contact your local sales office.
Will the partner provide references?
Make sure the partner will supply you with a list of customers in your industry who will answer questions and provide written references to you. If not, the partner is not for you. If the partner does supply a client list, you might want to ask them these remaining questions.
Is the partner's business stable?
Find out if the partner is a stable business organization with the technical infrastructure and staff to deploy a solution for your business within your time frame. After the partner implements the business solution, you want to make sure the organization supports your IT staff to fine-tune the system and to address any problems that might arise.
Is the partner an expert in your industry?
You need a partner who demonstrates a clear understanding of your business concerns and your industry, a partner who can draw from extensive expertise with multiple businesses. Your partner should suggest strategies and develop your business solution with you.
Does the partner clearly consider the features and components you need?
The software solution proposed by the partner should be the right one to address your business requirements. If it isn't, the partner needs to be willing to rework the proposal until you have exactly what you need. For example, does the partner have expertise in working with the database, portal, and business-intelligence solutions you intend to use? Find out ahead of time about any hidden fees related to revising your solution.
Are the partner's consultants technologically proficient?
Make sure the partner uses a proven implementation methodology and configuration tools that speed implementation, configuration, and upgrades. Ask the partner if the consultants who will implement your solution have been certified by the software vendor on that solution. What kinds of certifications do they have?
