Microsoft Dynamics NAV—Customer stories

2 page Case Study

Global Apparel Distributor Boosts Employee Productivity and Competitive Agility

As a relatively small company in a competitive global market, hummel International wants to operate as efficiently as possible and deliver consistently excellent customer service in designing and distributing sports and fashion clothing and accessories. The company implemented Microsoft Dynamics® NAV to help manage and streamline business operations and enable employees to be more effective. The solution integrates closely with other Microsoft® software already present and smoothly adjusts to changes in the business model. Under the Business Ready Enhancement Plan for Microsoft Dynamics, hummel International can upgrade and enhance the solution whenever Microsoft releases new versions, fixes, or service packs, without incurring additional expenses. Employees easily access training resources through Microsoft Dynamics CustomerSource to become more proficient technology users.

4-page Case Study

Coffee Roaster Drives Productivity and Insight, Prepares Strategically for the Future

Based on Vancouver Island, British Columbia, Oughtred Coffee and Tea is a coffee roaster, distributor, and equipment service provider. Relying on a basic accounting package to manage operations, the company handled many processes outside the system, resulting in islands of data, data reentry, and a lack of business insight. To streamline operations and achieve the insight needed to strategically plan production and optimize its merchandising on retailers’ shelves, the company implemented Microsoft Dynamics NAV® 2009 and engaged Microsoft® Gold Certified Partner The RSC Group to drive the implementation by using the Microsoft Dynamics Sure Step methodology. After going live with core functionality in only four months, Oughtred Coffee and Tea has established the central data store needed for advanced decision making and expects to save 2,000 hours a year by reducing data reentry.

2 page Case Study

Fashion Distributor Streamlines Operations, Enjoys High Value of Technology Investment

Bianco Footwear designs, manufactures, and distributes a complex product line of shoes and fashion accessories through franchise boutiques located throughout Northern Europe. To make distribution more reliable and to gain better control over its business, the company replaced an older, no-longer-adequate software system with Microsoft Dynamics® NAV. With the solution, Bianco Footwear helps ensure that all the stores can always meet customer demand and centralize and automate many cumbersome manual processes. In addition, the company decided to maintain the value of its technology investment by signing up for the Business Ready Enhancement Plan for Microsoft Dynamics. Through the plan, Bianco Footwear can upgrade to newer versions of Microsoft Dynamics NAV without incurring additional licensing fees and has access to all solution updates and fixes as soon as Microsoft releases them.

2 page Case Study

Turbocharger Service Giant Speeds Up Global Expansion with Enhanced Workflow Integration

Tru-Marine, one of the world’s largest specialist in turbocharger repairs and parts supply, wanted to tighten workflow integration and improve information flow within its business divisions to better meet customers’ needs. With Microsoft Dynamics™, it successfully integrated information flow, streamlined critical business processes and increased business visibility – all critical factors in accelerating its global expansion.

4-page Partner Case Study

ISV Uses Flexible Licensing to Target New Segments, Build Cost-Effective Solutions

Microsoft® Certified Partner Total Enterprise Solutions (TES) provides implementation and support for Microsoft Dynamics® NAV. Because of customers’ cost concerns, TES typically deployed the solution to small groups, mostly within the finance and accounting departments of large organizations. Web services in Microsoft Dynamics NAV 2009 provide TES with an opportunity to integrate data and business logic from the business system to other applications. Now, TES can help customers cost-effectively extend the solution to more people to standardize and fully automate business processes. Microsoft Dynamics Client for Microsoft Office (DCO) licensing gives TES the technologies and licensing framework to take advantage of the integration capabilities offered in Microsoft Dynamics NAV 2009. With the DCO licensing model, TES has penetrated larger markets and reduced development costs.

4-page Case Study

Popular Fashion Brand Automates Operations to Accommodate 125% Growth, Bigger Retailers

To accommodate sales growth of 125 percent in one year, clothing designer and distributor Head Gear needed to automate and streamline its warehouse operation. The company’s existing Activant Eclipse ERP system, however, lacked the functionality needed to take on new business requirements. For example, the system did not support EDI, which became a necessity as Head Gear penetrated new markets. To meet this need and others, the company deployed Microsoft Dynamics® NAV and add-ons for shipping and the fashion industry. Since then, Head Gear has automated operations and increased responsiveness to customers through EDI. The company has also driven significant improvements in productivity, resulting in a savings of more than U.S.$250,000 a year, and reduced its turnaround time for orders from three days to only one—all while handling a sales volume as large as $1 million a day.

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Automotive Distributor Improves Business Operations with Advanced ERP System

The IRITO group of companies uses the BrightAuto system to manage its dealer centers.  BrightAuto, based on Microsoft Dynamics NAV, is a trade solution for the automotive business.

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Leading Book Retailer Implements ERP System Microsoft Dynamics NAV

Leading Book Retailer "Biblio Globus" implements ERP system Microsoft Dynamics NAV to manage its warehouse and sales orders.

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Merloni TermoSanitari Rus Improves Operations with Microsoft Dynamics NAV

Merloni TermoSanitari Rus uses Microsoft Dynamics NAV to improve management of its business processes, bookkeepeing, IAS reporting, and to redusce costs.

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Russian Premium Retail Food Market Implements Microsoft Dynamis NAV to Better Manage its Business

Premium Russian food retailer, "Azbukha Vkusa," implemented a system built around Microsoft Dynamics NAV to enable centralized management and control between its Moscow head office, store location POS terminals.