Microsoft Dynamics NAV

Simple. Smart. Innovative.

Microsoft Dynamics NAV for specialty retailers

Microsoft Dynamics NAV allows specialty retailers to streamline customer interface and back-office operations by tightly integrating the two. This integrated, easy-to-use business solution helps your people deliver exceptional customer service, lower inventory costs, improve margins, and increase revenues. Delivered through a global network of channel partners, this flexible system integrates seamlessly with the 2007 Microsoft Office system to speed user adoption and improve processes across an entire business.

Customer account management

  • Keep transaction details for cross-selling opportunities and warranty information.

  • Easily collect customer information at POS.

  • Market to the highest margin segments.

  • Handle staff discounts, repeat sales, and new services sold.

Inventory control

  • Reduce inventory levels with automatic ordering.

Pricing

  • Centrally manage pricing.

  • Introduce differential pricing.

Planning and forecasting

  • Create planograms for each store layout to speed restocking.

  • Adjust products sold according to what customers buy.

  • Accurately predict reordering quantities.

Customer service

  • Check prices and stock instantly with hand-held scanners.

  • Prompt associates to offer alternatives if an item is out of stock.

  • Offer related products to increase the total sale.

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