Professional services organizations (PSOs) face many challenges in managing people and finances, and maintaining profitability for client services and projects. Success requires that projects are completed on time and meet or exceed customer requirements. In addition, organizations must continually evolve products and services to meet rapidly-changing customer demands.
Microsoft Dynamics SL is a comprehensive business solution that integrates information about your company’s projects, resources, time, and finances. It's designed to help professional services organizations (PSOs) improve profitability, efficiency, effectiveness, and customer service while adapting quickly to changing business conditions.
Project management
Gain insight and control over all aspects of a project portfolio.
Make more effective decisions.
Increase productivity.
Quickly access comprehensive data about project performance and profitability.
Financial management
Easily collect time and project expenses.
Generate customer invoices efficiently.
Compare budgets against expenditures.
Improve cash flow.
Simplify project accountability.
Resource management
Efficiently analyze, assign, and manage human resources.
Identify and acquire all needed resources.
Analysis and business intelligence
Retrieve and summarize data across multiple projects to assess performance.
Get a comprehensive view of the company's overall health.
Measure results precisely.
Forecast costs and budgets accurately.
Maintain an archive of historical customer information.
Communication
Share accurate, centralized information with employees and customers.
Allow participation by all project stakeholders.
Provide around-the-clock Web access to key information.
Integration with familiar software
