Manage retail products, processes, and relationships for greater profitability.
Today’s retail environment offers ever-expanding opportunity while also posing unprecedented challenges. Retailers have more channels to reach their customers and grow globally, but they must also serve an empowered consumer with access to more information and choice—forcing retailers to leverage IT in an entirely different way to drive visibility across the organization to react quickly; seize new opportunities; and build customer loyalty. Finally, retailers must find new ways to make their most valuable asset—people—more productive to enable a “Connected Experience for Retail.” Watch the video to learn more.
Microsoft Dynamics AX for Retail is a comprehensive end-to-end solution designed specifically for midsized and enterprise specialty retailers. Connecting point of sale, store management, and merchandizing with enterprise resource planning (ERP), Microsoft Dynamics AX for Retail helps retailers reduce complexity across their organization right out of the box.
ERP for Retail
CRM for Retail
Microsoft Dynamics ERP and CRM solutions are designed to handle the complex business of retail. These affordable, extensible software solutions, with options for retailers based on company size and business complexity, can be deployed quickly, without complicated customization or drawn-out implementations.
Gain insight into product, department, and store performance.
Respond immediately to trends in customer purchasing behavior.
Improve product pricing management with fact-based decisions.
Shorten lines and decrease checkout times.
Handle complex transactions, including couponing and special offers.
Check product availability in stores and warehouses.
Process orders and returns via any channel.
Gather and analyze real-time, multichannel data to respond quickly to customer demand.
Coordinate and track customer interaction across multiple channels.
Luxury apparel leader empowers sales agents to thrive, gets ready for growth
Airport retailer gains real-time insight into inventory with new business solution
Best Buy supports new line of business and world-class sales force with CRM solution
