Microsoft Dynamics for field service management

Updated: June 14, 2007

Microsoft Dynamics GP (formerly Microsoft Great Plains) customer relationship management for field service is a solution for organizational profitability and customer satisfaction. The combination of a complete field service solution with superior business management capabilities helps you manage all aspects of your operations.

Note

Note that Microsoft GP customer relationship management for field service does not include Microsoft Dynamics CRM. However, the products work together to expand your CRM solution. See how.

 Microsoft Dynamics GP Field Service Brochure
1.2 MB
Portable Document Format file

Demos

icon_Exe.gif Field Service Management
Approx. 2 Min

Improve your ability to service your customers, schedule technicians, and better manage the cost of providing field service.

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Sample Reports

Field Service

 GP_reports_FieldService.pdf
350 KB
Portable Document Format file

See examples of some common Contract Administration reports, including a Contract Retainage Report, Contract Revenue Report (by Header), and Contract Revenue Report (by Line).

More sample reports...

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Fact Sheets

Field Service Management

 GP_FieldService.pdf
815 KB
Portable Document Format file

xps GP_FieldService.xps
1.6 MB
XML Paper Specification file

Manage complex field service operations with higher levels of profitability and customer satisfaction. Four powerful modulesintegrate essential accounting, distribution, and service processes to increase technician productivity, reduce overhead, and open up new revenue opportunities while focusing on what's important—your customers.

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