Solutions for government

Citizens are becoming more vocal in their demands for better services that are more citizen-centric. At the same time, government agencies are faced with more limited public funding, and requirements to show greater accountability in managing these limited resources.

Microsoft Dynamics provides integrated solutions for managing finances, human resources, citizen relationships, funds and grants, and service delivery – all with a low total cost of ownership. Every day, these tools are used by government organizations to provide more effective services with greater accountability.

Why Microsoft Dynamics solutions for government?

Increase efficiency and effectiveness

  • Gain real-time insight into organizational information and metrics for better decision making
  • Streamline and automate critical processes to free up time for value-added work
  • Integrate data and streamline information flow across different systems, departments and agencies for greater collaboration
  • Enable regulatory compliance through accurate fund and account management

Effectively manage your most valuable asset: people

  • Simplify the management of employee data, payroll, benefits, and performance
  • Comply with employment eligibility and injury reporting requirements
  • Provide employees with security-enhanced Web access to HR and payroll data

Increase citizen satisfaction

  • Gain a holistic view of citizen interactions across multiple communication channels
  • Improve response to citizen requests with centralized databases and automated follow-up tools
  • Enable one-stop citizen self-service through Web portals
  • Increase ability to analyze service trends and respond quickly to changing constituent needs
  • Conduct targeted community outreach with comprehensive communications tools

Next Steps

  • Contact us to request more information or to speak with a Microsoft representative.
  • Find government solutions  developed by Microsoft Certified Partners to meet the unique needs of your business or industry.

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Brochures and White Papers

Microsoft Dynamics for Government brochure
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Microsoft Dynamics CRM for Government fact sheet
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Microsoft Dynamics for Government white paper
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Customer Stories

Welsh Assembly Government, Department for the Economy and Transport
Government agency improves service and lowers costs with standardized CRM solution

Royal Borough of Kingston upon Thames
New Service Platform for Citizens Energizes Council Performance

City of Waconia
Growing municipality increases efficiency and improves regulatory compliance

Cook County Clerk's Office
Clerk's office saves $400,000 within the first year of deploying accounting solution