ProCurve Networking by HP wanted to replace its Web-based sales force automation solution with a system that is easier to integrate with other business systems. Microsoft Services helped ProCurve tailor Microsoft Dynamics CRM to its unique needs over a six-month period and roll out the solution to more than 400 employees around the globe. After just six months, ProCurve has recouped its investment through greater productivity, improved collaboration, and more accurate demand forecasting. In addition, Microsoft Dynamics CRM provides the technical flexibility to support ongoing enhancements.

The Linc Group is an international company that provides infrastructure and technical services to commercial and industrial facility clients. As a service business, building a book of clients through prospecting, as well as retaining current customers, are key to the company’s long-term success. To optimize the success of company and franchise offices, the firm implemented Microsoft Dynamics CRM version 1.2 and, most recently, version 3.0. Factors that convinced them to upgrade included enhanced workflow features and the new multi-tenancy, multi-language, and multi-currency capabilities.

Network Equipment Technologies (NET) is a leader in providing network and voice exchange solutions for government and enterprise customers worldwide. To increase its operational efficiency, cut costs, and improve government reporting and compliance capabilities, NET needed to implement a new enterprise resource planning system. After a thorough evaluation process, NET engaged Microsoft Gold Certified Partner Fullscope to facilitate implementation of Microsoft Dynamics AX. Using Microsoft Dynamics AX, NET has increased the speed and accuracy of its sales order process, improved its government-contract compliance capabilities, and has estimated savings of U.S.$1.5 million compared to its previous solution.

National Air Cargo, a low-overhead freight forwarder, has outmaneuvered larger carriers, expanding its market share year after year. When its accounting system could no longer accommodate rapid growth, and as its customer base continued to expand, the company engaged Microsoft Gold Certified Partner Software Solutions Group to implement Microsoft Dynamics GP and Microsoft Dynamics CRM. By using integrated technology, the company has increased efficiency, improved productivity, and achieved double-digit revenue growth.

Spanish company TECNIDOS manufactures and sources solutions for cosmetic and pharmaceutical customers. The firm’s decision to implement Microsoft Dynamic NAV 5.0 business management solution—a process that involved consolidating five of the company’s databases into Microsoft Dynamics NAV before migrating all of its existing contacts, customers, suppliers, and products—has dramatically boosted employees’ productivity. They now serve customers faster and have boosted sales, resulting in a rapid return on investment for TECNIDOS.

Tanner Companies has enjoyed 80 years of success in the women's apparel market, but as the company grew to encompass 72 SKUs, tracking and managing manufacturing, finance, and distribution became an increasingly large challenge. Microsoft Dynamics AX soon became the enterprise resource planning (ERP) solution, but aging store systems continued to be bogged down by the company's growth, so Microsoft Dynamics Retail Management System was integrated for an end-to-end retail solution. With reliable and instant sales and inventory data now flowing in from stores, Tanner can make better and faster decisions around their fashion and trend-sensitive items.