Microsoft outscores SAP in a comparative assessment of ERP usability
In a March 2007 study of the impact of enterprise software applications on individual business productivity, Microsoft Dynamics users on average scored Microsoft Dynamics 18 percent higher than SAP users scored SAP applications. This Microsoft-sponsored study was conducted by Keystone Strategy, an independent research firm, and was supervised by Dr. Marco Iansiti, the David Sarnoff Professor of Business Administration at the Harvard Business School.
Read this document to get details on the results and the methodology.
In this document
| • | Executive summary |
| • | Methodology |
| • | Detailed findings and implications |
| • | Conclusion |
