Microsoft Dynamics is familiar to your people

Help people and teams realize their professional potential by lowering barriers to productivity

Published: June 8, 2006
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Microsoft Word fileMicrosoft Dynamics RoleTailored Business Productivity whitepaper
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Portable Document Format fileMicrosoft Dynamics Customer Model: People & Departments, illustration 1 (Portable Document Format files)

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Portable Document Format fileMicrosoft Dynamics Customer Model: Departments & Work, illustration 2 ( Portable Document Format files)

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Product overview

Microsoft Dynamics integrates well with your systems

Enable confident decision making

Help fuel business productivity

New programs snap together Microsoft Dynamics and Microsoft Office system

Microsoft Office SharePoint Server 2007 role-based templates

The best way to make a company more productive is to make the people in it more productive. To accomplish this goal, people need business software tools that enable them to work the way they like. When you implement Microsoft Dynamics, you help support and enhance the work your people do, and the way they do it. By building on software familiarity they already have, the teams and individuals in your business can be more productive to accomplish their personal and organizational goals.

On This Page
Improve productivity with RoleTailored softwareImprove productivity with RoleTailored software
Give people permission to contributeGive people permission to contribute
Provide integrated business software—then watch the resultsProvide integrated business software—then watch the results
Invite your IT team to contribute moreInvite your IT team to contribute more
Next stepsNext steps

Improve productivity with RoleTailored software

Exactly how can Microsoft business-management software improve employee productivity?

In-depth customer research has resulted in software designed to work the way people work within different company roles—or “RoleTailored” software. Software that’s designed around the specific jobs people do can provide the unique information each person needs to improve performance in their role. The results: Improved individual productivity, better business insight across the organization, and a tremendous potential for increased company performance.

Microsoft business software integrates the widely-familiar look of Microsoft Office with business applications. For example, because Microsoft Dynamics works like familiar Microsoft software such as Microsoft Office, it’s easier to use. That helps minimize training and learning requirements, so people can focus less on technology and more on what’s most important to be successful in their roles.

In these ways, Microsoft’s integrated, flexible business-management solutions enable people to make business decisions with greater confidence. By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, helping fuel business productivity and effectiveness to drive business success.

The Microsoft Dynamics Customer model
Based on careful research and input from business customers like you, Microsoft has developed a model to guide RoleTailored software design. The Microsoft Dynamics Customer Model is a tool to document, capture, visualize and share how people work within departments, and how that drives performance across organizations. It helps ensure that Microsoft business-management software, including Microsoft Dynamics is based upon a thoroughly-researched, consistent set of people and processes that will apply to businesses like yours.

Get an up-close look at the “People and Departments” section of the Microsoft Dynamics Customer Model: Download a white paper, and click to view larger images of the following illustrations.

Note

You can also download larger versions of the following illustrations by using links in the Downloads section in the upper right of this page.

Customer Model
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Screen illustration: The Microsoft Dynamics Customer Model visually represents people in different roles, or “personas”. The personas are based on real user data, and create a common language to guide Microsoft Dynamics product design.

Departments and Work
Click to view larger image

Screen illustration: The “Departments and work” component of the Microsoft Dynamics Customer Model provides an in-depth view of the top-level business processes within a department, and describes key processes and workflow used across organizations.

Give people permission to contribute

From talking to thousands of customers, Microsoft has heard many times that businesses want software tools that are affordable, flexible, and easy to use. Microsoft designed Microsoft Dynamics solutions to work the way software should. People want to do the best they can—you just need to give them access to the right tools. Microsoft Dynamics business management solutions together with Microsoft products and technologies that are already familiar to your employees are the right tools.

All of the Microsoft Dynamics solutions offer several key productivity features that help to empower people to function better:

Comfortable, familiar, consistent user interface that works with and looks like Microsoft Office programs

Capability to access quickly and without distraction high-priority business functions and information based on business role

Streamlined, simplified business processes with less busywork

Extensive collaborative capabilities

Because your people can work effectively with Microsoft Dynamics solutions right from the start, they can be more productive and more satisfied in their work. You can observe measurable productivity benefits and a strong return on investment.

Provide integrated business software—then watch the results

Integrating Microsoft Dynamics with other Microsoft products and technologies can help your people accomplish their goals more easily. Also, integrating technologies can boost the value of each component of your business management infrastructure in many business areas. For example, integrating products and technologies can help you:

Streamline efficient financial management Integrate the sources of information, so people can easily find what they need. You can use the same set of software skills to: Perform financial management tasks, control and manage costs and finances, use reporting and analytical tools, collaborate with people across the company, and support regulatory compliance.

Make sales that get results Within an integrated business management solution (using existing skills), you can manage orders and production, build productive customer relationships, communicate effectively with customers and suppliers, and satisfy or exceed customer needs at every opportunity.

Promote effective use of human resources Enable your human resources group to process tasks more efficiently and keep your employees more satisfied. Use your Microsoft business management software and other tools to: Give employees control over personal information, simplify or automate routine and administrative tasks for human resources managers, and streamline recruiting and hiring processes.

Create sound business strategy Company leadership must be in control of business direction. With Microsoft Dynamics and other Microsoft technologies, you can give managers and executives an easy way to: Answer important questions, accurately assess business events and market trends, make more informed decisions, and keep the business on a profitable course.

Invite your IT team to contribute more

To increase individual and organizational productivity, don't forget the IT group. Microsoft can help you realize a substantial gain from the valuable skills of the IT team. When you run your business on the Microsoft platform, your IT people can use the same expertise, network infrastructure, and systems management tools to implement, monitor, distribute, and maintain all of your business technology systems.

You can do even more for your IT professionals to keep enthusiasm high. Because Microsoft Dynamics solutions and other Microsoft technologies do not require extensive user support or training, the IT group can focus more on mission-critical tasks. And by consistently using the Microsoft .NET Framework programming environment and developer tools, IT team members can customize the technology to optimally suit your changing business requirements, helping to ensure the long-term viability of your business.

Next steps

Put your people first as you plan your business. Give them the tools to excel. Microsoft and its global partner network are ready to help.

Evaluate Microsoft Dynamics solutions: See how they compare to others' products, view analyst articles, and get more evaluation tools.

Find a local Microsoft Certified Partner: From planning to implementation, to customization and support; Microsoft partners deliver products and service to help you realize the full value of Microsoft Dynamics solutions and other Microsoft technologies.

Contact us: Request more information, get help finding a local partner, and find the best Microsoft Dynamics solution for your business.



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