Adding hardware to a register

1  Choose a compatible device

Supported device types

There are eleven types of devices that are supported by Microsoft Dynamics RMS: bar code scanners, cash drawers, MICR check readers, MSR card readers, net displays (also known as customer-facing or Web displays), PIN pads, pole displays (also known as line displays), receipt printers, signature capture devices, scales, and touch-screen monitors.

When you choose a device, you should be aware of the type of connection the device uses. Make sure that your computer has an available port of the correct type and that you have the correct cables to connect the device (these are often provided by the manufacturer). In general, serial (RS232) devices are the most complex to install, and serial cables are sometimes specific to a device, meaning you will need to obtain the cable from the manufacturer.

Most of these device types are available in models that are OPOS-compatible. Bar code scanners and MSR card readers are also available in "wedge" or "keyboard" models, meaning they connect through a PS2 (keyboard) port on your computer. Printers can be either OPOS or Windows printers. Net displays and touch screens are video devices (monitors).

The following table shows the types of devices and their typical connection types.

1. Some cash drawers are "printer fired," meaning they are plugged into the printer that is connected to the register. The printer itself might be connected using a parallel port.

2. A net display, also known as a "Web display" or a "customer-facing display," is an additional monitor set up on a register. Typically, a net display is used to display the customer's order and/or HTML pages that showcase advertising materials for the store or provide entertainment for customers waiting in line.

3. Net displays and most touch screens connect like regular monitors, using VGA or DIVX cables. Typically, to install one of these devices, you will need an additional video adapter and you will need to change some settings in Windows. For more information, search for "multiple monitors" in Windows Help.

4. In addition to the video cable, most touch screens come with a USB, serial, or PS2 cable. With this cable connected, the computer can interpret touches on the screen as mouse input.