Installing an MSR card reader

These instructions are provided as general guidelines for installing an MSR card reader for use with Microsoft Dynamics Retail Management System (RMS). The actual steps for your device might happen in a slightly different order, include additional or fewer steps, or vary in other ways. Consult the installation instructions provided by the device manufacturer for details.

  1. Turn off the computer.

  2. Unpack the MSR from its packaging and make sure all the parts are there.

In addition to the MSR, these parts might include a power cable or AC adapter; a USB, PS2, or serial cable for connecting the MSR to the computer; and an installation CD-ROM.

Note: If the USB, PS2, or serial cable is not included, be sure to obtain the exact cable recommended by the manufacturer.

  1. Connect one end of the USB, PS2, or serial cable to an available port on the computer.

  2. If necessary, connect the other end of the cable to the back of the MSR.

  3. If necessary, connect the power cable or AC adapter to the back of the MSR.

Note: A USB MSR might not have a separate power cable; instead, it takes its power from the computer via the USB port.

  1. Plug the other end of the power cable or AC adapter into an electrical outlet.

  2. Turn on the computer.

  3. If Windows detects the new hardware and starts the New Hardware Wizard:

Note: If an error is detected during the Windows hardware detection or setup process, you can probably ignore the error if your device is OPOS compatible. For a non-OPOS device, contact the device manufacturer for assistance before continuing with the installation.

  1. If the device is an OPOS-compatible device, install the OPOS service object and set the name for the device.

If the device is a PS2 device or a USB device that is not using OPOS, hardware configuration might not be necessary. Consult the instructions provided with the device. If you do have to install a device driver, make sure the driver is compatible with your current operating system.

  1. Test the device.

Important!
If the device is not working, STOP HERE. Make sure the device is connected properly and plugged into an electrical outlet. If you still cannot get it to work, contact the manufacturer.

  1. If the device is an OPOS-compatible device, configure the device in Microsoft Dynamics RMS.

In Store Operations Manager, open the properties window for the register where the device is installed. On the MSR tab, select the check box to enable the device, and then enter the device name. For more information, return to the tutorial and click View instructions for configuring devices in Microsoft Dynamics RMS.

Note: If the device is a PS2 device or a USB device that is not using OPOS, you do not need to configure it in Store Operations Manager; Store Operations POS will automatically recognize swiped card information as keyboard data.

  1. To test the device with Microsoft Dynamics RMS, tender a transaction by swiping a credit card. For instructions on how to do this without charging the card or changing your store data, return to the tutorial and click Learn about testing devices in Microsoft Dynamics RMS.