Services and Support for Microsoft Dynamics SL

Updated: February 8, 2007

Microsoft complements the support services of your local partner with service plans that will help maximize your solution investment. Service plans from basic support to a managed service plan are available for Microsoft Dynamics SL. Find information on this page about support plans and other resources. You can purchase or upgrade a service plan through your Microsoft Certified Partner.

Support options

Service plans for Microsoft Dynamics SL
Service plan benefits range from basic and self-support resources to personalized account management. Support resources within tiered plans include support calls, unlimited online training, access to a technical and support portal, access to upgrades and updates, varied levels of support calls, and more. When you need personalized, 1-to-1 support, Microsoft Dynamics software support professionals can handle most requests immediately. And when an on-the-spot answer isn't available, guaranteed response times help to ensure customer issues are answered promptly.

Your local Microsoft partner can help you determine the right level of support for your business. For more information, view service plans for Microsoft Dynamics SL.

Additional resources for help and support

Preview CustomerSource: Preview the benefits available from CustomerSource when you enroll in a service plan. Today, CustomerSource is available to all Microsoft Dynamics SL customers in Global English. By the end of April 2007, CustomerSource will feature 16 local country sites and seven languages.

Using Microsoft Dynamics SL

Microsoft Dynamics general support information

Help from experts in the worldwide community

Visit the Microsoft Dynamics SL community page

Search the Microsoft Dynamics SL newsgroup

Find Microsoft Dynamics community newsgroups

Find Microsoft product and technology newsgroups

Send suggestions and comments

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