Microsoft TechNet
Published: August 1, 2007
Applies to Advanced program level only
Microsoft IT Academy members receive a promotional discount on Microsoft TechNet Direct subscriptions. TechNet provides a wealth of resources for students mastering IT professional concepts and skills, and for instructors seeking to expand their professional development. Monthly updates with the latest authoritative technical information on Microsoft solutions, straight from the source, ensure that your IT Academy students and instructors have the same information that practicing IT professionals have. Keep your skills up to date and industry relevant by incorporating the rich selection of classroom resources and services available from TechNet.
TechNet benefits include the following:
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Downloadable software—Download service packs, security updates, and tools.
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Downloadable text resources—Download Microsoft Knowledge Base articles, how-to and best-practice articles, and resource kits.
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Unlimited Managed Newsgroup support—Get support for your posts on TechNet newsgroups, and collaborate with Microsoft Most Valuable Professionals (MVPs). Choose from more than 200 newsgroups. A response is guaranteed in less than two business days. Plus, you get spam protection for your e-mail address when you post (available in English).
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Online Concierge chat—Chat with assistants online for help with nontechnical questions, such as how to navigate through the TechNet site or search Knowledge Base articles (available in English).
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Technical Support incidents—Receive two complimentary technical support incidents by phone (toll charges may apply).
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