Microsoft TechNet Plus

Published: August 1, 2007 | Updated: November 10, 2009

Microsoft TechNet logo

Applies to Advanced program level only
Advanced program level members of Microsoft IT Academy receive one free Microsoft TechNet Plus Direct subscription. TechNet provides a wealth of resources for students mastering IT professional concepts and skills, and for instructors seeking to expand their professional development. Monthly updates with the latest authoritative technical information on Microsoft solutions, straight from the source, ensure that your IT Academy students and instructors have the same information that practicing IT professionals have. Keep your skills up to date and industry relevant by incorporating the rich selection of classroom resources and services available from TechNet.

Microsoft TechNet Plus Direct benefits include the following:

Microsoft software licensed for evaluation purposes. Evaluate full-version retail products without time limits or feature limits, including Microsoft operating systems, servers, and Microsoft Office programs. With full-version software, you can make informed decisions about new technologies and deployments at your own pace.

Beta software. Receive pre-release versions of Microsoft operating systems, servers, and business applications.1

Professional support incidents. For your toughest technical questions, you receive two complimentary professional support incidents2 and a 20 percent discount on additional support incidents3 that you purchase. Talk to a Microsoft support professional to help resolve mission-critical technical issues fast.

Managed newsgroup support. Receive unlimited access to more than 100 managed newsgroups. Exchange ideas with other IT professionals and get expert answers to your technical questions within the next business day—guaranteed.

Technical resources for Microsoft products. Access the technical information library, which contains the Microsoft Knowledge Base, security updates, service packs, resource kits, utilities, technical training, and product documentation to keep systems and IT skills up-to-date.

Online concierge chat. Chat online with a Microsoft Search Assistant for help finding the technical resources that you need or for assistance with nontechnical questions.

1Software is licensed for evaluation purposes only—not for use in production environments. TechNet Plus Direct subscriptions include the most recent Microsoft software version. Review the Microsoft Software License Terms for details on your use rights for evaluation software and other components of the TechNet Subscription product.
2Toll charges might apply.
3Discounts on pay-per-incident support are available only in the United States, Canada, United Kingdom, Germany, Netherlands, Italy, Sweden, Switzerland, Norway, Poland, Denmark, Spain, Austria, Ireland, Finland, South Africa, Greece, Liechtenstein, Faroe Islands, Gibraltar, Japan, China, Taiwan, Hong Kong SAR, Korea, Philippines, Indonesia, Thailand, Malaysia, Singapore, India, Australia, and New Zealand.