Customer stories

State Department Avoids $6.3 Million in Costs with Cloud-Based Messaging System.

Microsoft Live@edu

"It’s a rare opportunity when you increase organizationwide capacity, significantly add functionality, and, at the same time, lower the cost of doing business, but that’s exactly what we’ve done." – Chuck Austin, Product Manager, Kentucky Department of Education




University Runs Linux-based Blackboard on Hyper-V While Trimming Costs by $600,000.

"The combination of innovative products, low costs, and performance make Microsoft the best environment for cloud computing." – Mehran Basiratmand, Director of Enterprise Computing Services and Chief Technical Officer, Florida Atlantic University



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Dynamics AX
"By using Microsoft Dynamics CRM to facilitate data-driven, consistent performance management and by supporting other key processes, we are making significant progress in helping children to fulfill their promise and potential."
Max Hunsicker, Senior Director of Coaching and Learning, National Heritage Academies

Education analytics for K–12, Relationship management

Dynamics CRM
Education analytics for K–12, Relationship management
Dynamics CRM
"We set up some training when we first deployed Lync 2010, and during the first session, everyone was doing group chats and video chats."
Troy Neal, Director of IT and Support Services, Yes Prep Public Schools

Unified communications

Lync Server
Unified communications
Lync Server
"We are improving the quality of information that is available to our prospects and reaching a broader audience, and the users love it!"
Assistant Vice Provost, Professional and Continuing Education Department, Major West Coast University

Relationship management

SharePoint Server, Dynamics CRM, Windows Server, SQL Server
Relationship management
SharePoint Server, Dynamics CRM, Windows Server, SQL Server
"By using Microsoft Dynamics CRM to facilitate data-driven, consistent performance management and by supporting other key processes, we are making significant progress in helping children to fulfill their promise and potential."
Max Hunsicker, Senior Director of Coaching and Learning, National Heritage Academies

Education analytics for K–12, Institutional effectiveness

Dynamics CRM
Education analytics for K–12, Institutional effectiveness
Dynamics CRM
"Moving to SQL Server 2012, we will realize an 83 percent annual savings versus continuing with an Oracle/IBM solution and increasing our Cognos licensing to match the Microsoft functionality."
Orin Owen, IT Director, G&T Conveyor

SQL Server
SQL Server
"Using a hosted email solution, we can reduce our hardware costs, in addition to reducing our overall data center costs for power and cooling."
Kyle Tuffentsamer, Analyst, University of Texas at San Antonio

Live@edu

Office
Live@edu
Office
"By being more efficient and saving money, we can focus more resources on our mission to provide the best education possible."
Ray Kase, Director of IT, Central Bucks School District

Financial management

Dynamics AX
Financial management
Dynamics AX
"With a cloud-based solution using Windows Azure, we do not need to invest in hardware, infrastructure, or management. This was a very attractive option, because the cost reductions were significant."
Adolfo Serrano, Information and Technology Director, Instituto Colombiano

Cloud computing

SQL Server
Cloud computing
SQL Server
"The ability to customize Microsoft Dynamics CRM to meet our unique needs, and to be able to do so with very little effort, was a big part in our decision to implement it."
Sarah Johnston, IT Manager, Louisiana State University Agricultural Center

Relationship management

Dynamics CRM
Relationship management
Dynamics CRM
"Live@edu email is just the beginning: between Windows Live SkyDrive and Office Web Apps, that’s where the real value is and that’s something that no one else but Microsoft can deliver."
Mojdeh Mehdizadeh, Vice Chancellor of Education and Technology, Contra Costa Community College District

Live@edu, Cloud computing

Live@edu, ForeFront
Live@edu, Cloud computing
Live@edu, ForeFront
"We’re realizing [US] $350,000 annual cost savings … and have drastically reduced our total cost of ownership by $1.2 million, which is crucial, given the fairly extreme financial constraints in education."
Terence O'Leary, Assistant Superintendent for Informational and Instructional Technology, St. Lucie County Public Schools

Desktop management, Security solutions for education

Office, SharePoint Server, Windows Server, Windows 7, ForeFront, Lync Server
Desktop management, Security solutions for education
Office, SharePoint Server, Windows Server, Windows 7, ForeFront, Lync Server
"The accessibility options in Microsoft software programs are tightly integrated with the product design. This means that students with disabilities can use the same tools as the rest of the class and still benefit from a personalized learning experience that meets their needs."
Sally Norton-Darr, Assistive Technology Trainer, Loudoun County Public Schools

Office
Office
"In 2010, the New South Wales Education Department tried an online science exam hosted by Microsoft Azure that went out to 30,000 students in 650 schools simultaneously. Paying A$40 per hour for 300 Microsoft Azure Servers, DET estimated the cost of hosting the online exam for one day was just A$500."

Live@edu

Office
Live@edu
Office
"The combination of innovative products, low costs, and performance make Microsoft the best environment for cloud computing."
Mehran Basiratmand, Director of Enterprise Computing Services and Chief Technical Officer, Florida Atlantic University

Virtualization, Cloud computing

Windows Server
Virtualization, Cloud computing
Windows Server
"Identity management solutions from other vendors were 5 to 10 times more expensive and would have required additional training to augment our IT skill set."
Dan Cotterman, Director of IT Infrastructure, Grand Canyon University

Security solutions for education

ForeFront
Security solutions for education
ForeFront
"Principals can know as soon as they walk through the door which students may be missing from classes, which classes may not have teachers present, and which students have had recent disciplinary actions taken."
Shaun Taylor, Executive Director of Technology Services, Tacoma Public Schools

Education analytics for K–12

SharePoint Server
Education analytics for K–12
SharePoint Server
"We’ve just completed our first full year with our courses running on the Desire2Learn and Microsoft mission-critical platform, and we’ve been thrilled with the uptime and performance."
Storie Walsh, Director of Instructional Technology

E-learning

Windows Server
E-learning
Windows Server
"It’s a rare opportunity when you increase organizationwide capacity, significantly add functionality, and, at the same time, lower the cost of doing business, but that’s exactly what we’ve done."
Chuck Austin, Product Manager, Kentucky Department of Education

Cloud computing

Exchange Server, Windows Server
Cloud computing
Exchange Server, Windows Server
"What’s appealing about Microsoft Dynamics CRM is that we could transform the typical CRM notion of converting a prospect into a sale into the idea of growing a constituent relationship through data-driven outreach."
Ben Geers, Director of IT, Brown School

Institutional effectiveness, Relationship management

Dynamics CRM
Institutional effectiveness, Relationship management
Dynamics CRM
"We keep discovering aspects of Exchange Server 2010 and all that it can do to help our colleagues and their students work effectively from remote locations."
Peter Williams, Chief Information Officer, Marian University

Unified communications

Exchange Server
Unified communications
Exchange Server
"With our Microsoft Exchange Server messaging environment … we recognized that creating and managing nearly 3,000 accounts … would be a lot easier with Live@edu than with Google Apps for Education."
Jeff Cimmerer, Director of Technology, Pittsford Central School District

Live@edu

Exchange Server, Live@edu
Live@edu
Exchange Server, Live@edu
"As we talk about various concepts in the classroom, Microsoft Dynamics solutions aid in learning and students gain the relevant, hands-on experience that they need to be more competitive when it’s time for them to find a job."
Dr. Jerry Flatto, Professor of Information Systems, University of Indianapolis School of Business

Relationship management

Dynamics CRM
Relationship management
Dynamics CRM
"We want to expose a lot more information to a much broader audience, including elected officials and constituents. The familiar look of the product will immediately remove barriers that some people might experience when it comes to financial information."
Mike Bailey, Director of Finance and Information Services, City of Redmond

Financial management

Financial management
"With Live@edu, students get the same great email service they had using Exchange Server 2007, with 10 times the storage and extra collaboration services, at no cost.  "
Walt Brannon, Manager of Messaging and Media Systems, University of New Orleans

Live@edu

Live@edu
Live@edu
Live@edu
"We wanted to provide technology tools for teachers to use in the classroom to help students reach their full potential, and for staff members in all departments, including IT, to work more productively."
Kurt Madden, Chief Technology Officer, Fresno Unified School District

Web portals for K-12, Education analytics for K–12

SharePoint Server
Web portals for K-12, Education analytics for K–12
SharePoint Server
"We noted a groundswell of support among our faculty, staff, and administrators for switching to Exchange Server 2010."
Robert Yanckello, Chief Technology Officer, University of Central Florida

Unified communications

Exchange Server
Unified communications
Exchange Server
"We moved the entire student population to Exchange Server 2007 over a holiday break… All the mailboxes were moved at night. Anywhere from 1,500 to 3,000 mailboxes a night were moved, depending on mailbox size."
Philip Howell, Client/Server Lead, Texas Christian University

Streamline organizational processes

Exchange Server
Streamline organizational processes
Exchange Server
"With Windows MultiPoint Server, we can provide cost-effective access to technology, and this is the kind of thing that really changes a whole community."
Kimberley Mecham, Technical Advisor, Gashora Girls Academy

MultiPoint Server
MultiPoint Server
"With Forefront Endpoint Protection, we’re able to keep our employee and patient data safer, which is important to our reputation."
Robbie Townsend, Team Leader, Managed Desktop and Endpoint Security Teams, Medical University of South Carolina

Security solutions for education

System Center, ForeFront
Security solutions for education
System Center, ForeFront
"With Windows MultiPoint Server, we're able to deliver the latest Windows 7 environment, Office 2010. They get the full meal deal in one box."
David Moon, Technology Coordinator, Sultan School District

E-learning

MultiPoint Server
E-learning
MultiPoint Server
WATCH VIDEO
"We’re delivering the hardware, the software, and other technologies, but the bottom line is that Windows 7 Enterprise allows us to deliver the whole package—and to do it well."
Barbara Allen, Educational Technology Director, San Diego Unified School District

Optimize server infrastructure, Education desktop

Windows Server, Windows 7
Optimize server infrastructure, Education desktop
Windows Server, Windows 7
WATCH VIDEO
"When we got MultiPoint Server...I almost went through the ceiling with my big 'hurrah.'"
Georgiann Anderson, Teacher, Tri-Center Community Schools

MultiPoint Server
MultiPoint Server
"Windows 7 Enterprise met all our expectations. Now desktop management is much easier and we can provide a reliable, powerful computing environment that facilitates teaching and supports our students."
Matthew Morrissey, Director of Technology Support Services, Villanova University

Education desktop

Windows 7
Education desktop
Windows 7
"The Windows Azure service offering fits our application development processes better than other cloud providers. It really was an easy choice for us."
Heath Wilkinson, Director of Business Systems, Curtin University

Cloud computing

Windows Server
Cloud computing
Windows Server
"By moving expense reporting to SharePoint Server 2010, we’ll reduce the time that staff members spend on this process by half."
Michael J. Rublesky III, Senior Director of Technology, Pennsylvania Virtual Charter School

Streamline organizational processes

SharePoint Server
Streamline organizational processes
SharePoint Server
"By connecting Lync Server to the PSTN through SIP trunking, we will save an additional $20,000 a year. That’s a total of $160,000 a year we save across the district."
Puneet Sharma, Director of IT Services, Oxnard Union High School District

Unified communications

Lync Server
Unified communications
Lync Server
"We decided that we didn’t want to be in the business of maintaining mailboxes; we wanted to focus on the business of education."
Roy Pennell, Chief Information Officer, Florida Virtual School

Cloud computing

Live@edu
Cloud computing
Live@edu
"We’ve future-proofed our portal by basing it on SharePoint Server 2010. As the world moves to XAML 2.0 authentication, we’re ready. It can only make us more productive."
Scott Studham, Chief Information Officer, University of Tennessee

Web portals for Higher Education, Security solutions for education

Exchange Server, ForeFront
Web portals for Higher Education, Security solutions for education
Exchange Server, ForeFront
"We looked at Google Apps for Education, but we wanted a solution with familiar tools that teachers would adopt readily for use in the classroom to improve learning."
Keith Price, Chief Technology Officer, Hoover City Schools

Live@edu, E-learning

Office, Live@edu
Live@edu, E-learning
Office, Live@edu
"Students can work together to create their own personalised learning material with Office OneNote, containing pictures, video, and text. The features of Office OneNote 2007 support different learning styles. It’s an ideal collaborative tool, for anytime, anywhere learning."
Heikki Räsänen, Head Teacher of Oulujoki Comprehensive School

OneNote
OneNote
"Live@edu ushers in a cultural shift at Fraser Public Schools, merging the best of traditional teaching with the best of digital learning to foster connected learning and prepare kids for college and work. "
Dr. David Richards, Superintendent, Fraser Public Schools

Live@edu

Live@edu
Live@edu
Live@edu
"Users don’t need to wait for us to help them with routine things, such as setting voice mail for them when they’re out of the office, because the Microsoft solution provides user self-service capabilities."
Mike Merker, Director of Technology Infrastructure, Palm Beach State College

Security solutions for education

Exchange Server
Security solutions for education
Exchange Server
"At the time, with the Cisco solution, all we got was the phone. What opened our eyes was that with the Microsoft solution on the desktop and the interoperation with Outlook, we got so much more."
Dan Smith, Senior Director of IT Services, Marquette University

Unified communications

Lync Server
Unified communications
Lync Server
"We knew that with Exchange Server 2010 we could easily manage both on-premises and cloud-based email through the same management console. "
Tammy Knowles, System Director, Computer Operations and Messaging, Kentucky Community and Technical College System

Streamline organizational processes

Exchange Server
Streamline organizational processes
Exchange Server
"On both the small and large clusters, we showed that the Microsoft software scales perfectly, making it ideal for complex computing problems. "
Hakizumwami Birali Runesha, Director of Scientific Computing and Applications, University of Minnesota Supercomputing Institute

High performance computing

Windows HPC Server
High performance computing
Windows HPC Server
"With Live@edu, we’ve gone from spending time and money on an email system that students didn’t use much, to saving money on a system that’s more useful."
Stephen Vieira, Chief Information Officer, Community College of Rhode Island

Live@edu

Live@edu
Live@edu
Live@edu
"We couldn’t be more pleased with our adoption of Live@edu--nobody can deny that it was an excellent decision."
Wendy Chang, Chief Information Officer, Southern Connecticut State University

Live@edu

Live@edu
Live@edu
Live@edu
"Lync Server is helping us do more with less. We’ve reduced costs, reduced travel, and support more students and employees with the same number of staff members."
Drago Totev, Associate Vice President, Telecommunications and Networking, Georgia Military College

Unified communications

Lync Server
Unified communications
Lync Server
"Microsoft products are always evolving to meet our needs. With the Enterprise CAL Suite, we secured a technology foundation to improve the quality of education across the district at the best possible price."
Kyle Jones, Information Technology Manager, Florence School District One

Streamline organizational processes

Streamline organizational processes
"We are in the beginning stages, but we envision teachers creating SharePoint sites for group projects, for sharing ideas with each other, and for all manner of content management."
Kyle Jones, Information Technology Manager, Florence School District One

Web portals for K-12, Education desktop

SharePoint Server, Exchange Server, ForeFront
Web portals for K-12, Education desktop
SharePoint Server, Exchange Server, ForeFront
"Now, when students need a higher level of communication, they have it at the click of a button. That is the true power behind Microsoft unified communications."
Edwin Craft, Director of Communication Technologies, Western Kentucky University

Unified communications

Exchange Server
Unified communications
Exchange Server
"We now refer to SharePoint Server as the ‘Swiss Army knife’ of applications. It alone helps us save tremendously on costs because it’s flexible enough to address a myriad of issues."
Rob Smith, Director of Systems and Networks, Davidson College

Web portals for Higher Education

SharePoint Server, System Center
Web portals for Higher Education
SharePoint Server, System Center
"Microsoft Dynamics CRM captures every student interaction, from first contact through to enrollment and post-enrollment. Workflow tools for productivity and collaboration help drive higher levels of efficiency."
Matthew Zealand, Chief Information Officer, Liberty University

Relationship management

Dynamics CRM
Relationship management
Dynamics CRM
"We can use social media fully because we’re doing it in a controlled environment and we can target its use for each course. Without tools like this, twenty-first century learners cannot truly be active participants in their learning."
Andrew Boegly, Chief Information Officer, Colonial School District

Education analytics for K–12

SharePoint Server
Education analytics for K–12
SharePoint Server
"When we returned to Microsoft Office after our experience with OpenOffice, you could practically hear a collective sigh of relief, across the entire district."
Bailey Mitchell, Chief Information Officer, Forsyth County Schools

Education desktop

Office
Education desktop
Office
"By moving away from traditional education and other online-education models, we aim to offer more active engagement, more interaction, and more commitment from the students so that they take responsibility for their learning. We implemented technology to that end, and it serves us well."
Dr. Nick Trombetta, Chief Executive Officer, Pennsylvania Cyber Charter School

Web portals for K-12, Financial management, Relationship management

Dynamics CRM
Web portals for K-12, Financial management, Relationship management
Dynamics CRM
"With Microsoft Unified Communications, we can create a Youth Education Network, with potential for distance learning and magnet programs."
Dale Roberts, Director, Information Systems, Granite School District

Unified communications

Exchange Server
Unified communications
Exchange Server
"With the conferencing capabilities, we can offer professional development sessions that teachers can attend online, or in their own classrooms before or after school."
Chuck Jones, Chief of Technology, Jackson-Madison County School System

Unified communications, E-learning

Unified communications, E-learning
"With Microsoft, it costs just $30,000 to get communications into a school, a savings of 92 percent over the way we used to do it. That’s the whole cost."
Richard Charlesworth, Chief Information Officer, YES Prep Public Schools

Unified communications

SharePoint Server, Exchange Server
Unified communications
SharePoint Server, Exchange Server
"With Mouse Mischief, every student can answer questions, and students are not afraid to answer differently from their peers. This promotes great discussions and debates."
Jessica Shea Grisham, Fifth Grade Teacher, A.B. Combs Leadership Magnet Elementary School

Office
Office
"OpenOffice.org is less open compared to Microsoft Office, which supports the most open standards and allows more functionality."
Susha John, Director, Everonn Education Limited

Streamline organizational processes

Office
Streamline organizational processes
Office
"Kaplan students use Microsoft Office. Google would complicate their lives, and because we are a for-profit university, it wasn’t free. With Live@edu, we saved hundreds of thousands of dollars a year."
Ron Lockhart, Vice President, Academic and Application Support, Kaplan Higher Education

Live@edu

Live@edu
Live@edu
Live@edu
"Like nearly all universities, our resources are limited and we have to choose wisely. Going to the MTC was an incredible investment of our time—the payback was immediate and very large."
Barbara Maaskant, Associate Dean, Emory University Goizueta Business School

Optimize server infrastructure

SharePoint Server
Optimize server infrastructure
SharePoint Server
"Managing our Windows-based cluster is so easy that I no longer dread dealing with any issues that arise, the way that I did with the Linux cluster."
Vince DiStasi, Vice President and Chief Information Officer, Grove City College

High performance computing

Windows HPC Server
High performance computing
Windows HPC Server
"Because of the speed we gained from using Windows HPC Server 2008, we were able to thoroughly explore sources of air pollutants in a much more fluid way than in the past."
Dr. Mike Hannigan, Assistant Professor of Mechanical Engineering, University of Colorado at Boulder

High performance computing

Windows HPC Server
High performance computing
Windows HPC Server
"Dedicating the sustainability funds to make Communications Server video conferencing available campuswide will pay big dividends … in saved time and energy [and] reduced CO2 emissions."
Erik Schmidt, Microsoft Applications Group Manager, University of Florida

Unified communications

Windows Server
Unified communications
Windows Server
"We can see uses for Configuration Manager everywhere, and we are rolling out the solution to all 35,000 desktops as fast as we"
Claudiu Budurlean, Director of Client Computing Architecture, Apollo Group

Virtualization, Project management, Education desktop

Windows 7, System Center
Virtualization, Project management, Education desktop
Windows 7, System Center
"Teachers are saying they want to run their entire curriculum on the shared workspaces available through Microsoft Live@edu. So we plan to have that capability ready for them on the first day of school this fall."
Ken Gibson, IT Director, Twin Valley School District

Live@edu

Live@edu
Live@edu
Live@edu
"Our goal is to widen our user base. Using the Windows Server–based test cluster, we’re getting performance comparable with Linux—and, in some cases, better—plus an environment familiar to many researchers."
Mahidhar Tatineni, User Services Group Lead, San Diego Supercomputer Center

High performance computing

Windows HPC Server
High performance computing
Windows HPC Server
"Live@edu initiated a collaborative relationship with Microsoft. Their willingness to work with us to deliver more cloud-based services for students and staff is of great value to the university."
Scott Mah, Associate Vice President for Technology Services, UW Information Technology

Live@edu, Cloud computing

Live@edu
Live@edu, Cloud computing
Live@edu
"We are offering a rich and robust email solution that, were it hosted internally, would cost us at least $200,000 more per year."
Tim Ferguson, Chief Information Officer, Northern Kentucky University

Live@edu, Cloud computing

Live@edu
Live@edu, Cloud computing
Live@edu
"This is such an advance for the field of clinical research informatics that we’re looking at making components of the architecture available to others in the research community."
Gerry Nesbitt, Director of Bioinformatics, the Epilepsy Phenome/Genome Project, University of California at San Francisco

Streamline organizational processes

Streamline organizational processes
"The kids love using Mouse Mischief. They instantly light up and give the lesson their best effort. It’s almost like a game to them, but they’re learning in the process and don’t even realize it."
Bill Weide, Fifth-Grade Teacher, Sultan Elementary School

Office
"This is such an advance for the field of clinical research informatics that we’re looking at making components of the architecture available to others in the research community."
Gerry Nesbitt, Director of Bioinformatics, the Epilepsy Phenome/Genome Project, University of California at San Francisco

Server consolidation and data warehousing, Streamline organizational processes

SQL Server
Server consolidation and data warehousing, Streamline organizational processes
SQL Server
"Our success comes from a combination of our expertise, the processes we use to run projects, and the tools—such as Project 2010—that help us take full advantage of the expertise and processes."
Dan Smith, Senior Director of IT Services, Marquette University

Project management

Office
Project management
Office
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