Improving Communication Using Outlook and Exchange

Step-by-step instructions, glossaries, tips, and annotated illustrations of Outlook and Exchange screens help you develop a collaborative learning environment for your students, wherever they may be located.

The accompanying instructor presentation offers a visual guide to the tutorial, suitable for use by an instructor leading a class or for self-paced learning.

Improve communication and organization by using the features of Microsoft Outlook.

Use public folders to share information efficiently.

Use e-mail effectively to communicate with colleagues and students.

Use the Outlook Calendar to better organize your time.

Before you begin
An introduction to the tutorial and what you will learn.

Touring Outlook
Become familiar with the features of Outlook and where they appear on your screen.

Using Outlook
Easily share information, schedule meetings, and maintain your contacts.

Using public folders
Participate in a threaded discussion, share calendars, and post documents for information sharing.

Using e-mail in Outlook
Use e-mail messaging to increase efficiency in your organization.

Using the calendar
Simplify your daily schedule by using the calendar feature to schedule and monitor appointments, check the availability of others, and forecast your time-daily, weekly, or monthly.

Getting help
Additional information about Microsoft Outlook is available from several sources. Get answers to questions, product support online, and news about product updates.