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Microsoft unified communications

Help simplify and streamline communications for education institutions.

 

 
 
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Microsoft Word document, 188 KB
 
 
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Microsoft unified communications solutions

Microsoft unified communications (UC) technologies help educators, administrators, and staff members streamline communications—regardless of medium, platform, device, or location. Users can stay in touch and get work done wherever they are, using whichever device is most convenient.

The solutions break down silos and extend existing communications investments. With a UC solution, you can:

  • Enable staff to get more done by giving them easy access to e-mail, calendaring tools, voice mail, and instant messaging (IM) through multiple devices, so they can communicate with each other in different ways.
  • Make it easier to collaborate with colleagues at different campuses or schools, using audio/video Web conferencing technologies.
  • Allow staff the mobility to spend more time with students, parents, and colleagues.
  • Simplify IT management by using single technology architecture.

Solving real-world challenges

Microsoft unified communications can help you solve the communication problems on your campus by making it possible to:

  • Reduce infrastructure cost and consolidate third-party solutions.
  • Increase productivity by streamlining access to people and information across multiple modes of communication.
  • Provide the levels of reliability, availability, and scalability you need to manage your university or school.
  • Provide your institution with the security needed to help manage specific areas of risk.
  • Enable you to address compliance, retention, and privacy policy requirements for your institution.

Key benefits

With Microsoft unified communications, you can replace conflicting systems with a single unified platform that:

  • Streamlines communication. UC combines e-mail, instant messaging, voice, audio, video, and Web conferencing into a single system.
  • Integrates with the Microsoft Office system. Educators and administrators can communicate with click-to-call functionality and presence information from any Microsoft Office system application. They are probably already familiar with these applications.
  • Grows with your institution. UC provides a software-based solution that works with your existing hardware investments and can grow as your institution does.
  • Helps increase security. UC solutions use encryption technologies to help make sure IM, e-mail, and VoIP messages remain secure and provide compliance across all communications.

Customer success case studies

Indiana University saves time and increases productivity with Unified Communications.
To help mobile workers communicate, the school integrated communication tools and enhanced collaboration by integrating its voice network and computer applications. The solution streamlined and enhanced communications for employees and increased their productivity. It also reduced travel time and costs and simplified IT administration.

Hoover City School District saves $150,000 in maintenance costs with Unified Messaging.
Hoover City Schools in Alabama wanted to give its faculty and staff more flexible ways to communicate, in addition to replacing its voice-mail system. The district deployed a unified communications solution that gives faculty and staff access to voice mail and e-mail through one system, making them more accessible to their students’ parents. The IT department no longer has to maintain separate systems and can work on other projects to improve the district’s infrastructure.

Tracy Unified School District consolidates backup systems, reduces IT workload, and lowers costs with Unified Messaging.
Tracy Unified School District in Northern California wanted to provide more flexible ways for users to communicate while eliminating high-cost phone lines. It deployed Microsoft Exchange Server 2007 with Unified Messaging. By replacing its existing unified messaging and outdated voice-mail systems, the district expects a one-time savings of U.S.$168,000 in licensing costs and an annual savings of $126,000 in telephony costs. The district also estimates that cost-saving features, such as enhanced Web access and automated management tools, will save approximately $195,000 per year in staff time.

Next steps

More education solutions

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Managing the institution
Microsoft Dynamics Education IT
 
 
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Related link
 
  Try Microsoft Unified Communications for 30 days  
Webcasts
  Download  
  Microsoft UC Datasheet 2007_EDU.doc
Microsoft Word document, 188 KB
 
 
Proven Results
 
  Read more Unified Communications case studies  
 
Products
 
  Get readers  
   

The following Microsoft partners offer Microsoft unified communications solutions for education:

AT&T

Benefit from access to a single source for comprehensive local, national, global, and wireless services. AT&T provides an industry-leading portfolio of advanced IP and traditional networking solutions for both voice and data. Services are matched with an array of consulting and management services, providing institutions with professional support options for every element of network planning, design, deployment, and ongoing management. Contact AT&T at 800-248-3632.

Avanade

The Avanade Enterprise Communications solution leverages Microsoft-based technologies, including Exchange Server and Office Communications Server, to deliver truly integrated digital communications and real-time enterprise collaboration. Unified communications is the critical foundation of Avanade’s vision for digital collaboration and will be a competitive differentiator for forward-thinking companies, dramatically enhancing how employees communicate and collaborate with each other, partners, and customers. Contact Avanade at 206-239 5600.

CDW Berbee

CDW Berbee understands the critical role communication plays in the workplace. And we understand that Unified Communications is poised to change the way organizations communicate; both internally with and among employees, and externally with suppliers, partners, and customers. Because we hold top level partnerships and certifications with Cisco, IBM, and Microsoft, our engineers are uniquely qualified to understand how to connect people, information, and processes across the network platform. Contact CDW Berbee at 888-888-8835.

DynTek

DynTek is a leading provider of professional technology services to government, education, and commercial entities throughout North America. As a Microsoft Gold partner, DynTek has a highly trained technical delivery, account management, and customer support team that specializes in a broad spectrum of Microsoft solutions for information workers, unified communications, security, and advanced infrastructure. Contact DynTek at 949-271-6700.

EMC

EMC Corporation is a world leader in products, services, and solutions for information management and storage. We are a trusted provider of information infrastructure, helping organizations of every size keep their digital information protected, secure, and continuously available. One of the 10 most valuable IT product companies in the world, we combine our platforms, software, and services into high-value, low-risk information infrastructure solutions that help organizations maximize the value of their information assets, improve service levels, and lower costs. Contact EMC at 866-438-3622.

Enabling Technologies

Enabling Technologies is a global IT consulting practice specializing in speech-enabled applications, e-mail, voice mail, fax, instant messaging, and messaging compliance applications. Whether your challenge is receiving and responding to important messages on the road, complying with regulatory and SOX requirements for electronic discovery, implementing a unified and collaborative messaging architecture, or eliminating spam, we have a history of delivering a tailored, proven solution. Contact Enabling Technologies at 800-923-4310.

FTDATA Inc.

FTDATA is a Microsoft Gold Partner headquartered in Laurel, Maryland, that specializes in Active Directory Directory Service design and implementation upgrades and migrations, Microsoft Exchange Server architecture and implementation, institution requirements analysis, ROI and network assessments, IP telephony, architecture and design, performance optimization, multi-vendor integration, and computer room design. Contact FTDATA at 888-880-8103.

Fujitsu Ltd.

Fujitsu is a leading provider of customer-focused information technology and communications solutions for the global marketplace. Pace-setting device technologies, highly reliable computing and communications products, and a worldwide corps of systems and services experts uniquely position us to deliver comprehensive solutions that open up infinite possibilities for our customers' success. Contact Fujitsu at 888-FUJITSU (888-385-4878).

Gold Systems

Gold Systems is a unified communications specialist and a Microsoft Gold Certified Managed Partner, developing voice-driven communications solutions utilizing IVR, text-to-speech, and speech recognition. Offerings include packaged applications and customized contact center solutions built on Microsoft Office Communications Server, unified messaging deployment and telephony interfaces, and password management for telephone-based self-service. Contact Gold Systems at 800-988-7798.

GTSI

GTSI is education’s source for IT infrastructure solutions delivered by professional and financial service experts using a technology lifecycle management (TLM) approach. TLM allows government agencies to implement solutions of national and local significance quickly and cost-effectively. GTSI uses proven, repeatable processes to design, deploy, manage, and support each solution. Contact GTSI at 800-999-GTSI.

InfraScience, LLC

InfraScience, a Microsoft Gold Certified Partner, provides consulting services to help organizations maximize return on their infrastructure investments. Our scientific approach provides a secure, stable, optimized environment. We specialize in Microsoft technologies and already have proven success in Unified Communications. Contact InfraScience at 888-425-5974.

Intellinet

Intellinet is a seven-time Gold Certified Partner driven by one simple idea: that promises kept are the most powerful competitive advantage possible. One of only 25 U.S. Voice Partner Program Specialists, our focus is on architecting, implementing, and improving our clients' institution through unified communications. Contact Intellinet at 877-362-4530.

Logista

Logista is a nationwide leader in providing IT solutions. Our central focus is to help companies develop structured support mechanisms for managing multi-site, multi-vendor environments; streamline complex technology projects; and implement optimized support systems based upon financial goals and measurable service levels. Contact Logista at 888-292-7643.

Magenic

Magenic Technologies, Inc. was founded in 1995 in Minneapolis as a technical consulting firm focused exclusively on Microsoft technologies. While Magenic has grown rapidly, it’s continued to differentiate by maintaining a very close working relationship with Microsoft and creating an unmatched pool of expertise in all Microsoft development technologies. Contact Magenic at 763-398-4800.

Network Services Plus Inc. (NSPI)

NSPI has been a leader in the implementation and support of quality technology solutions for over 20 years. The success and rapid growth of our company are a result of our team's dedication to excellence in service and ethical institution practices. When you work with NSPI, you can be sure that we are offering the most comprehensive and cost-effective solutions for your institution’s needs. Contact NSPI at 800-783-3871.

Nortel

Through Nortel’s alliances with world class enterprise software developers, including Microsoft and IBM, Nortel is delivering Unified Communications solutions that help Higher Education institutions to enhance collaboration, increase mobility, and deliver new value to students, faculty, and staff. Contact Nortel at 800-4NORTEL (800-466-7835).

NWN

NWN Corporation provides clients with a complete range of networking services and solutions. We bring our clients the premier products in the industry, tailored to their specific needs and situations. These include technologies from Cisco, Microsoft, EMC, HP, and many others. Contact NWN at 781-472-3400.

Peters & Associates

Peters & Associates brings vision and practical experience to your messaging projects. If you need to perform a migration from your legacy messaging platform to Microsoft Exchange, Peters & Associates has the expertise and methodologies to get the job done. We will design a solution that supports your current and future messaging needs. Contact Peters & Associates at 630-832-0075.

Planet Technologies

Planet Technologies understands that technology alone is not enough to provide our customers with useful, manageable, and often-visited collaboration sites. Planet has extensive experience in the design and management of SharePoint portal solutions. By offering a complete life cycle of portal services, Planet is able to meet the needs and budgets of a wide range of customers. Contact Planet Technologies at 301-721-0100.

Presidio Network Solutions

By joining disparate networks carrying voice, data, and video traffic into a single unified network, institutions can enable new applications, increase productivity, and lower operational costs. Presidio Networked Solutions is a leading provider of Voice over Internet Protocol (VoIP) communications and the convergence of voice and data over a data infrastructure. Contact Presidio Network Solutions.

Resolute

Resolute is a business and technology consulting firm providing integrated solutions. Resolute leverages its specialized expertise in custom development and learning services to deliver end-to-end institution solutions. Resolute increases organizations' productivity by optimizing their voice and data-centric information and distilling it into knowledge provided to workers through user-friendly technology. Contact Resolute at 877-376-5883.

SyCom

SyCom Technologies is a network infrastructure company focused on providing technical expertise and services for multi-platform, multi-vendor networks to organizations ranging from mid-sized to Fortune 1000. SyCom has the expertise to help you put in place the technology that can effectively meet your Unified Communications needs. Contact Sy Com Technologies at 804-262-7100.

TekLinks

TekLinks is a Microsoft Gold Certified Partner providing IP telephony, network security, data storage, disaster recovery, and hosting services to businesses throughout the Alabama, Mississippi, and the Gulf South. Our vastly experienced and highly knowledgeable engineers know you and your company. They are dedicated to providing best-in-class IT support with an emphasis on service. Contact TekLinks at 205-314-6600.

Find a partner

Search for partners in the Microsoft Public Sector Partner Solution MarketPlace, a one-stop Web site for finding technology partners that offer a broad range of products, services, and solutions based on Microsoft technologies. The directory includes packaged software, solutions offerings, and training from Microsoft Gold Certified Partners, Microsoft Certified Partners, and registered members.

 
 

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