Technical Jobs

Our Technical people in Core Tech and Microsoft Customer Service and Support (CSS) – developers, software engineers and technical support work on everything from X-box 360, Sharepoint 2007, Windows Vista and MSN to name but a few. They all share a passion for technology and what it can bring to people's lives.

Core Tech refers to a skill-set within Microsoft and whether you are a developer or software engineer, Core Tech staff are given the resources and infrastructure to generate ideas and turn them into reality. Customer Service and Support (CSS) is Microsoft’s technical support arm and provides solutions and support for customers and partners, acting as core drivers of the Customer Partner Experience and ensuring customer satisfaction with Microsoft.

You can find more technical roles in Consulting Jobs and Sales & Marketing Jobs.

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Featured Jobs

Here is a selection of our latest jobs. Apply now.
Software Development Engineer, Specialist for Japanese, Munich, Germany

R&D Centres

Search our regional research and development sites for the latest opportunities:
Denmark, Vedbaek: Microsoft Development Centre
Egypt, Cairo: Microsoft Innovation Center (CMIC)
Germany, Aachen: European Microsoft Innovation Centre
Ireland, Dublin: European Development Centre
Israel, Herzelia: Israel R&D Center
Switzerland, Zurich: Microsoft Developer Centre for Collaboration Technologies
UK, Cambridge: Microsoft Research Lab


Microsoft Customer Service and Support Roles
Microsoft Customer Service and Support (CSS) Microsoft Customer Service and Support (CSS) is one of the largest support networks in the industry and helps nearly 1 billion customers around the world each year. Our professionals are serving millions of customers in over forty languages and 60 locations and are core drivers of the Customer Partner Experience (CPE) at Microsoft through direct contact with customers and partners. We are continually seeking individuals with a keen passion for technology, desire to make an impact, commitment to their work, ability to elevate the performance of their teammates and enjoyment for solving complex technical problems. Is this you? Read more or Download PDF (539KB) Experience a first-hand view of working in Microsoft Customer Service and Support. Play Video
Support Engineer Directly supports customers through telephone, email and chat services, is highly trained and skilled with specific components or applications, but may be able to take calls from multiple specialties when needed. Read here or Download PDF (514KB)	Escalation Engineer Has code-level knowledge of the product(s) they support, assists with bug fixes and Design Change Requests (DCRs) and interfaces directly with customers. Read here or Download PDF (513KB)
Technical Lead Supports the Support Engineers when additional technical advice is needed and performs case reviews to ensure that cases are working toward closure. Read here or Download PDF (513KB)	Escalation Specialist Takes care of customer complaints and requests. Key skills are not technical but are more interpersonal skills like communication, listening and de-escalating behavior. Read here or Download PDF (509KB)
Dedicated Support Engineer Passionate technical experts working for only one or two customers on the customer’s site. Promotes customer health for existing systems and new solutions. Read here or Download PDF (494KB)	Premier Field Engineer Highly skilled engineers able to set examples of excellence by providing proactive onsite or reactive support for customers across the EMEA region with the ability to manage critical situations. Read here or Download PDF (500KB)