24-25 April 2012 Cardinal Place, London

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On the agenda

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Across this day-and-a-half summit, a host of expert speakers will share their experiences of solving the challenges of central, regional and local governments through innovative software solutions and services. In addition there will be opportunities to network and discuss important issues with senior IT leaders from governments around the world and meet with Microsoft and expert Partners.

Time Title Speakers
12:00 Arrivals, Lunch, Partner Showcase and Networking
13:00 Forum Welcome and Opening Keynote Speeches
The opening session of the forum will include a welcome from Microsoft UK, the hosts of this year’s event plus keynotes on UK government cloud initiatives and a senior market analyst perspective on cloud and technology innovations impacting the future of Government IT.
14:45 Break and Networking
15:30 Real Impact for Better Cities - IT as the enabler of the efficient, growing, modern city
With urbanisation increasing across the globe, this session concentrates on how our city based speakers have delivered services across City departments to citizens and business, managed the evolving needs of a City government workforce and made more informed budget and policy decisions.
17:45 - 19:00 Partner Showcase, Canapes and Drinks Reception
At the end of the first day, spend time relaxing with colleagues and meet the Microsoft Partners who innovate and enable many of the solutions and services featured during the forum agenda.
Time Title Speakers
08:15 Coffee and Day 2 check-in
09:00 Citizen Service Delivery and Engagement
Hear about the solutions that deliver personalized services at the point of need on virtually any device, which embrace consumer trends through the use of social media and mobile access and enable new ways of delivering services using the most efficient channels.
11:00 Break and Networking
11:30 Solutions for Insight & Accountability
This session will focus on the applications that have helped governments respond to the increasing demand for transparency, helped ensure legal and regulatory compliance, promoted responsible fiscal management and enabled more informed decision making.
13:25 Lunch and Networking
14:20 Government Modernization and Transformation
Learn how others have improved workforce efficiency and productivity, automating common processes. Share information safely and securely and make remote and mobile working feasible for your organisation using the cloud and a variety of devices.
15:40 Break and Networking
16:10 Powering Digital Public Services with the Cloud
The penultimate session of the forum will explore how governments have adopted and deployed private, public and hybrid cloud services to revolutionise their ICT services and their experiences in making the transition. This session will include a presentation from Rüdiger Dorn, Director of Cloud Computing, Microsoft and a panel discussion.
17:20 Windows 8
The roadmap to Windows 8 and demonstration of the consumer preview.
18:00 Free time
20:00 Gala Dinner and Awards
The Gala Dinner will be the finalé of our event at a stunning venue with 360° views of London's historic and modern landmarks along the city skyline. We will also be recognising excellence, innovation and achievement with a number of award presentations.

Presentation synopsis

The EFIS project is an inter-regional collaboration, run by the County Administrative Board of Västra Götaland, one of 21 county administrations in Sweden. The project focuses on empowering new immigrants and refugees to Sweden, providing an inter-agency approach to their human rights and social integration.

The EFIS solution is an integrated web site that gives the newcomers "One Way In" to government services, information and roads for establishment in society.

The portal is built on Sharepoint 2010, with inter-agency networking and collaboration delivered through a Beezy add-on, hosted in a Partner Cloud. The next step for the project is Lync, Fast and Azure.



Presentation

Speaker biographies

Talieh Ashjari, County Administrative Board of Västra Götaland.
Director for Social Sustainability, with responsibility for gender and social equality in public services, prevention of violence especially against women and children, newly arrived refugees and public health programs around alcohol, narcotics and tobacco abuse.

Kirsten Brogaard, County Administrative Board of Västra Götaland.
Trained lawyer with several years experience in government operations. Has been working with legal questions, foundation issues, investigative work and integration issues. Currently project manager for EFIS.


www.informationsverige.se

Presentation synopsis

The Citizens Advice Service Online enables direct contact between residents and their political representatives, allowing both user and administrator to monitor processes and evaluate the quality of service. The presentation will speak to the benefits delivered by leveraging cloud technology, including financial savings and increased reliability and scalability.

Presentation

Speaker biography

Beatriz de Munck Loyola. Deputy Major of Tres Cantos
City Council of Tres Cantos.

Beatriz de Munck Loyola is a secondary school teacher specializing in Spanish Language and Literature, and Deputy Mayor of Tres Cantos, Spain. A graduate in Information Sciences in the field of journalism at the Complutense University of Madrid, Ms de Munck is conducting her doctoral thesis on "eGovernment in Local Government." She is a government spokeswoman on Organization, Quality and the Information Society.


Speaker biography

Scott Dodds - General Manager of Marketing and Operations, Microsoft UK.

Scott’s remit covers orchestrating the direction and success of the sales, marketing and services resources in each of the business groups, strategy and planning for the UK subsidiary, as well as leading the marketing teams responsible for promoting the company's consumer and commercial products and services.

Previously, Scott headed Small, Medium Sized Enterprises and Partners group, focusing on driving double digit growth and propelling Microsoft to lead the mid-market in the UK and cultivating a more competitive spirit among employees.

Scott has more than 20 years’ experience in engineering, sales and management. He joined Microsoft from Acer, where he was managing director of Acer UK & Ireland and on the European management team for Acer EMEA. Prior to this, Scott worked seven years for Compaq UK in various management roles – latterly as general manager of UK Channels, responsible for all of Compaq’s direct and indirect partner teams.

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Speaker biography

Niels Soelberg - Vice President Public Sector EMEA, Microsoft.

As Vice President Public Sector for Europe, Middle East and Africa (EMEA), Niels works closely with the Area Public Sector management teams in France, UK, Germany, Central Eastern Europe, Middle East and Africa and Western Europe to drive strategy, share best practices and to find solutions for customers across the region. As a member of the worldwide senior leadership team Niels also plays an integral role in helping to shape global strategies to grow share and business across the Worldwide Public Sector.

Presentation

Presentation synopsis

Describing smart cities as a 'contested terrain', Paul will outline some ideas on the role of cities as platforms for innovation and service transformation, giving examples of applications in city management, urban planning and public services to support civic engagement and wellbeing.

Presentation

Speaker biography

Paul Bevan, Secretary General, EUROCITIES .

Paul Bevan is Secretary General of EUROCITIES, the political platform that networks Europe’s 140 most important city governments. EUROCITIES was founded in 1986, and now represents some 25% of Europe’s citizens through their city mayors. A city and regional planner by profession, Paul joined EUROCITIES in November 2008, having been involved in European urban policy since the 1990s. He was previously Chief Executive of the South East England Regional Assembly, the strategic planning, transport and housing body for the UK’s largest region.


Presentation synopsis

The City of London Corporation is leveraging the Microsoft Connected Government Framework to deliver a comprehensive online programme to modernize the way in which it delivers services to its citizens, businesses and visitors using SharePoint, CRM, SQL Server and Bing Maps to create an integrated world-class website, contact centre, intranet and enterprise search.

Presentation

Speaker biography

Susan Attard, Deputy Town Clerk, City of London.

Susan Attard is Deputy Town Clerk at the City of London Corporation. Susan's portfolio includes business improvement and efficiency, internal communications, community engagement, and customer service.

Susan has championed the Access to Services Contact Centre to improve customer service, development of the new Intranet and Website to enable greater self- service and is currently piloting the use of tablets to access Committee Reports and Agendas.


Presentation synopsis

In a major push towards reducing its carbon footprint, the City of Utrecht is working with Logica to implement a new innovative way to achieve energy as well as cost savings in areas like street lighting without compromising quality or safety using flexible cloud technologies.

Presentation


Speaker biography

Peter Kommers, City of Utrecht .
Peter Kommers produces and manage the multi-year investment programme for public lighting and traffic systems for the Municipality of Utrecht. The programme plan is based on the demand from the local authorities and information from management systems to balance demands against the available budgets and priorities.


Presentation synopsis

The city of Barcelona is involved in an important process of renewing and improving their ICT infrastructures. They are implementing cloud solutions for open data with Microsoft Azure program, and building the new corporative net with Windows 2008, Windows 7 and are also members of RDP of Windows 8.

Presentation

Presentation synopsis

As a leader in public sector IT, the London Borough of Newham wanted to improve its service delivery and digital engagement with citizens, while reducing costs. By sharing services with the neighbouring local authority of Havering, Newham is pioneering a transformation in both councils contributing to significant savings between them, without cutting front-line services.

Presentation


Presentation synopsis

Tell Us Once (TUO) is the award-winning, cross-government programme that lets people inform central government and local authorities just once of a birth or death. Used by over 95% of councils in England, Scotland and Wales, it provides a permanent solution to the long-standing and frustrating issue of people having to notify the government multiple times. Several years ago, research showed that people had to make up to 44 contacts when reporting a death to government bodies and their local authority this is now reduced to just one. This presentation will provide an overview of the service and the journey of its delivery.

Presentation

Speaker biography

Matthew Briggs: Programme Director for Tell Us Once: DWP.
Matt has been part of the Tell Us Once Programme since its beginning in April 2007. As Programme Manager his goal is to break down barriers leading to more flexible working and customer focused provision for the public. He has responsibility for ensuring that the programme delivers on its stated outcomes starting with the national rollout of a birth and bereavement service in 2011 - 2012. Previous roles include: Pension Service’s Change Strategy Manager and Deputy Customer Group Director for Older People where he led a team responsible for the integration of services for the elderly, increasing professionalism in the public sector and improving user choice.

Andy James - Chief Technology Officer – Solidsoft.
Andy joined Solidsoft in June 1998 as a senior consultant and has been Solidsoft Chief Technology Officer for the last six years. Andy combines his role of CTO with that of heading up key projects for Solidsoft. Most recently he has been working with the Cabinet Office in delivering a key piece of the transformational government programme. This has involved working as technical advisor to the government team and driving the Solidsoft team to the successful delivery of a pan central and local government solution. Andy is a prominent member of the Microsoft Architect Council and he is a frequent presenter around Cloud Computing, SOA and Integration in the Microsoft space. Andy has been an active member of the Microsoft Partner Advisory Council for .NET, MD .NET and RFID and is a valued contributor to the Microsoft community.


Presentation synopsis

Vågå is a Norwegian district municipality with widespread settlements and a large proportion of elderly people and is challenged to provide good quality health care. The number of elderly people is increasing and most want to stay home as long as they are capable. Technological tools adapted to the needs of the elderly and connected to their families and the public service system can provide great benefits to elderly care.

Presentation

Speaker biography

Svein Holen, Manager of the Department of Health and Welfare, Vågå Municipality, Norway.

Svein Holen is the Manager for the department of health and welfare issues at Vågå Municipality. The department contains health care, nursing home, medical center, home based services, activity center for handicap people, social services and voluntary center.

Speaker biography

Øystein Johnsen, Chief Creative Officer, Abilia .

Øystein is the co-inventor of Rolltalk, an aid for severely disabled people with speech impairment. He founded the companies IGEL Data and IGEL Kompaniet. Øystein Johnsen was awarded with the Innovation Prize by The Norwegian Research Council (together with Terje Myhre and Ann Christin Tørnqvist, co-founders of IGEL Kompaniet AS) for the work with Rolltalk. He was part of a round table conference with Bill Gates, who praised Rolltalk on Norwegian television. Øystein has appeared in many TV features and news over the years. He was member of a team at Brown University in Boston that was able to drive a wheelchair directly from a computer interface implanted in a human brain. This first mind control of a vehicle was shown on CNBC TV. Øystein Johnsen received the award for Most Innovative Company from The Norwegian Research Council the on behalf of Abilia, for the work on Rolltalk and user involvement in the development process. He is now Chief Creative Officer at Abilia, and took part in the invention of the Memoplanner; a cognitive aid for elderly witch is the main unit in the Abilia Senior concept.


Presentation synopsis

Deriving value in healthcare will be one of the most important issues facing Heath Systems in the next 10 years. As Chronic Wellness constitutes the majority of service delivery focus must take place on this are and this requires a patient centric approach to the issues. This presentation will explore these interactions and will use examples from Paediatric Diabetes care to highlight where IT might play a part.

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Speaker biography

Peter Hindmarsh, Professor of Paediatric Endocrinology, University College London and Great Ormond Street Hospital for Children.

Peter Hindmarsh is Professor of Paediatric Endocrinology at University College London and Honorary Consultant in Paediatric Endocrinology at Great Ormond Street Hospital for Children and University College London Hospitals. He has worked for many years in the field of newborn screening and is responsible for the North Thames Clinical Service for the newly diagnosed with congenital hypothyroidism. His clinical practice includes diabetes and the role complex adaptive systems play in care delivery in such conditions. His current work focuses on the use of IT in developing self-care for this condition.


Presentation synopsis

An introduction to the concept of propensity modelling to predict behaviour and how it can be used to target resources efficiently. A case study showing how this technology has been used successfully to identify benefits fraud and error, while significantly reducing costs and improving the service to citizens.

Presentation

Speaker biography

Lynne Hutton, Operations Manager, Revenues and benefits, Colchester Borough Council
Lynne has 24 years’ Local Government Revenues & Benefits experience. Lynne led on achieving good or excellent outcomes in five separate reviews by the Audit Commission, the Benefit Fraud Inspectorate and DWP. Lynne chairs BenX and has provided expert evidence on Welfare Reform to the Commons Select Committee on Local Government.

Ray Fielding, CEO, Coactive
Ray’s career spans management consultancy, software development and executive positions in major suppliers, prior to leading a 2010 management buyout from SunGard to create Coactiva. His industry experience includes Investment Banking, Insurance and Travel, but particularly UK Public Sector, including years working with each of HMRC, DWP, DCSF/DfE and Local Government.


Presentation synopsis

Terrassa is a city situated in the catchment area of Barcelona, with a population of over 200,000. The City Council needed a BI solution to centralize and standardize data from different City information systems. This was needed to achieve a common view of data from different services as well as to allow the forecast of data such as the ageing of population, increase in births, and employment.

Presentation

Speaker biography

Esther Cámara, CIO, Municipality of Terrasa, Barcelona, Spain.

Esther Cámara is Industrial Electronics Engineer with 13 years of experience of managing new technologies that support the various areas of organizations both commercial, marketing and administrative control or decision-making and has experienced international projects with multidisciplinary teams in the ISP, financial and public sectors. Esther is currently responsible for the application of the economic management of the Terrassa town hall and leads the business intelligence and new records management projects including issues related to rates, taxes, notifications and collections managed by the City Council as well as involvement in the modernization and updating of current technology.


Presentation synopsis

Cherwell District Council in the UK wanted to use innovative mapping technology to help its analysts target public services at the areas and citizens in greatest need and identifying hot spots for problems such as antisocial behaviour and the illegal dumping of waste. It worked with Microsoft Gold Certified Partner Ridgian to produce a business intelligence application that unites several technologies including mapping and contains data from multiple sources, including intelligence from partners, such as the police and fire and rescue. Analysts can instantly generate a single report combining data onto easy-to-read maps, which previously would have taken a week or more if data were analysed manually.

Presentation


Presentation synopsis

As a worldwide reference for Economic data, the OECD are committed to deliver transparent and reliable information to 34 country members. This presentation will demonstrate how switching the Statistical Data Management system helped to respond to an ever growing demand for transparency and efficiency.

Presentation

Speaker biography

Arnaud Atoch, Organisation for Economic Co-operation and Development.

Arnaud is in charge of the specialized systems for data collection, forecasting and simulation work at the OECD for an important group of international experts, with the main objective to understand substantive demands and provide efficient solutions.


Presentation synopsis

The Perm Region of Russia are pioneering the use of the Office 365 cloud productivity solution for their government workers. Perm is a city and the administrative center of Perm Krai, Russia, located on the banks of the Kama River near the Ural Mountains. With a population of 1 million, Perm is the 6th largest city in Russia and the Perm province is around two-thirds the size of the UK.

Presentation

Speaker biography

Denis Mironov, Head of Perm Krai Information Development Agency, Government of Perm Region, Russia.

Denis Mironov was appointed as the Head of Informational Development Agency of the Perm Region in 2010 and provides coordination of executive public authorities’ activity in the sphere of IT implementation. Mr Mironov is responsible for realization of federal projects for state and municipal services transference into electronic forms, implementation of unique ID cards, for rendering services in multifunctional centers and supervises centralization and development of IT services of the executive public authorities of the Perm Region.

Makar German, Head of Perm Region Government Office.

Makar German has developed and implemented an Electronic Document Management System connecting more than 12,000 officials of the Perm Region Government. He created the internet blog-based concept of ‘Open government of the Perm Region’. Today, more than 3,000 officials have blogs with posts every week about their goals and achievements.

Mr. German provides general management of the Perm Region Government Executive Office (Apparat) for documental, informational, control, financial, accountant, transport, material and technical, social and consumer, utilities and other activities of the Perm Region Government Executive Office. He is responsible for formation of unified procedures, helping the executive public authorities implement their state governance. Mr. German coordinates document control of organizational and order activity of the Governor and the Government of the Perm Region. Since 2010 he has been teaching “e-Government” to students at the Perm State University.


Presentation synopsis

This presentation will provide a live demonstration of how Newport City Homes has harnessed the power of Microsoft Lync, Dynamics CRM, and Aspect UIP Contact Centre solution to improve communication and collaboration across business areas, increase productivity, and ultimately improve the levels of service Newport City Homes are able to provide its customers.

Presentation

Speaker biography

Nigel Ward, Newport City Homes
Nigel has designed and developed a Dynamics based CRM system integrated with back office systems, MS Office and Lync to meet the particular needs of a housing association. Nigel has worked as an IT professional in the public sector for more than 20 years.

Darren Lloyd, Modality Systems
Darren has over 20 years IT experience, much of it spent employed within the Public Sector. Having identified the benefits of implementing a UC strategy, he has harnessed the power of Microsoft’s Unified Communication platforms to improve communication and collaboration across departmental boundaries and out to partner agencies and customers. Darren is highly regarded within the field of Unified Communications & Collaboration, and has presented at numerous events across Europe, including the UK Launch of Microsoft Lync.


Presentation synopsis

Public services are fundamentally changing. Some are adopting a commissioning model. Some are becoming cooperatives – centres of excellence for delivery. Some are waiting to decide. Hampshire IT has taken bold steps to develop shared services models and adopt new technologies to drive efficiencies and partnership working. This presentation describes the journey.


Speaker biography

Stephen Hart, Head of IT Services at States of Jersey.

The States of Jersey Web Strategy project was initiated to consolidate the multitude of different websites and CMS used by the various States of Jersey Departments on to a single consistent and reliable platform that would form a solid base for the future and allow enhanced features such as sophisticated Search and online payment services for Jersey Citizens.

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Presentation synopsis

Lisbon City Lab: Opening Up the Data. Cities are amazing Labs. In Cities we observe the challenges of modern life; in Cities we must look for the answers for those challenges. That’s one of the fundamental obligations of today’s Local Public Authorities: to acknowledge the challenges and to work with all stakeholders to find the answers. To be an Open-Data-City is one important answer to several critical challenges. Opening up data is good for the economy, cross-borders innovation, public transparency and civic engagement.

Presentation

Speaker biography

Vereadora Graça Fonseca, Deputy Mayor, City of Lisbon.

Elected Deputy Mayor of Lisbon in 2009, with responsibility for Economy, Innovation, Modernization and Decentralization (to date); Consultant to the Office of the Secretary of State Assistant to the Prime Minister (2008-September 2009); Chief of Staff to the Minister of State for the Interior (November 2006 to May 2007); Chief of Staff to the Secretary of State for Justice (March 2005 to November 2006); Advisor to the Ombudsman for the area of the State Administrative Organization (November 2002 to March 2005); Deputy Director of the Office of Policy and Planning, Ministry of Justice (January 2001 to November 2002); Research Assistant at the Center for Social Studies, Faculty of Economics, University of Coimbra (in February 1997 to December 2000).


Presentation synopsis

Government are increasingly using solutions that deliver personalized services at the point of need on virtually any device, which embrace consumer trends through the use of social media and mobile access and enable new ways of delivering services using the most efficient channels.


Presentation synopsis

This session will focus on the applications that have helped governments respond to the increasing demand for transparency, helped ensure legal and regulatory compliance, promoted responsible fiscal management and enabled more informed decision making.


Presentation synopsis

Learn how others have improved workforce efficiency and productivity, automating common processes and transforming their IT with new service models. Share information safely and securely making remote and mobile working feasible for your organisation using the cloud and a variety of devices.


Speaker biography

Jos Creese, CIO, Hampshire County Council.

Jos is the CIO for Hampshire County Council, supporting business change programmes and services to many other public sector organisations. He is the Chair of the Local Public Service CIO Council, a member of the National CIO Council, President of Socitm in 2010/11, and voted the most innovative and influential UK CIO in the Silicon CIO50 survey.


Speaker biography

Nigel Tyrell, London Borough of Lewisham.

Nigel is currently Head of Environment for the London Borough of Lewisham. He has a particular interest in the development and application of mobile technology. In 2004 he founded ‘LoveLewisham’ to draw residents and council workers together in posting real-time images of environmental problems to the web using mobile devices. The first LoveLewisham has inspired many similar projects throughout the UK and beyond. LoveLewisham has delivered significant improvements in efficiency and resident satisfaction. LoveCleanStreets, a generic Cloud-based version of LoveLewisham, was launched in February 2010. LoveCleanLondon was launched by London Mayor, Boris Johnson last year in preparation for the London 2012 Olympics.

Nigel’s Blog ; http://www.nigeltyrell.com

Speaker biography

Andrea Di Maio, Vice President and Distinguished Analyst in Gartner Research

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Presentation

The penultimate session of the forum reviews how the cloud will impact on governments, how the cloud can help public service transformation, the investments Microsoft is making in cloud service delivery models and related technologies.

Presentation synopsis

This session includes a discussion panel of cloud technology adopters who explore how governments have adopted and deployed different cloud models and services to transform their ICT and their experiences in making the transition.

Presentation

Presentation synopsis

How people do their work in has changed dramatically during the last decade. Today’s users have access to latest technology in their personal lives, and are increasingly technically savvy. Device proliferation, form factors and capabilities of the modern devices as well as explosion of social media technologies constantly push user expectations of technology to the new limits. As a result, people increasingly have a say in what technology they use at work and they expect technology to support their needs, preferences and individual work styles. Using the Windows 8 Consumer Preview, this presentation will explore some of the capabilities of the recently announced Windows 8 Enterprise and examine how they can enable new ways of working in Government Organisations.

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EUROCITIES

EUROCITIES is the network of major European cities. Our members are the elected local and municipal governments of major European cities. EUROCITIES was founded in 1986 by the mayors of six large cities: Barcelona, Birmingham, Frankfurt, Lyon, Milan and Rotterdam. Today, we bring together the local governments of more than 140 large cities in over 30 European countries. Through six thematic forums, a wide range of working groups, projects, activities and events, we offer members a platform for sharing knowledge and exchanging ideas. We influence and work with the EU institutions to respond to common issues that affect the day-to-day lives of Europeans.

Our objective is to reinforce the important role that local governments should play in a multilevel governance structure. We aim to shape the opinions of Brussels stakeholders and ultimately shift the focus of EU legislation in a way which allows city governments to tackle strategic challenges at local level. Based on the EU’s three key challenges, our policy priorities are: Climate, Economy and Inclusion.

Within these priorities, our activities address a wide range of policy areas affecting the day-to-day lives of Europe’s citizens. For more information on EUROCITIES, please visit our homepage at www.eurocities.eu.
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Touch Magazine

Touch, Microsoft’s quarterly public sector customer magazine, offers insight into the work being done by Microsoft and its ecosystem of partners to deliver innovative solutions and services to government, healthcare, education and public safety & national security organisations right across the Europe, the Middle East and Africa. Touch delivers news and opinion on a wide variety of technology themes, with feature stories, Microsoft partner viewpoints and case studies on solutions and ICT implementations from around the EMEA region. Available in print or online as a digital edition, Touch offers its readers valuable information on best-of-breed technology solutions. To find out more, visit www.onwindows.com/Public-Sector/PrintedMagazine.aspx. www.onwindows.com/Public-Sector/PrintedMagazine.aspx view all sponsors
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be informed

Be Informed is an internationally operating, independent software vendor. The Be Informed business process platform supports administrative processes, which are becoming increasingly knowledge-intensive. Thanks to Be Informed’s unique approach to dynamic case management, the next wave, after business process management, organizations using Be Informed often report cost savings of tens of percent. Further benefits include a much higher straight-through processing rate leading to vastly improved productivity and a reduction in time-to-change from months to days.

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IEG4

'Digital by Default - Channel Shift'. IEG4 specialise in providing electronic forms – enabling organisations to move services online.

The web-based forms capture citizen-input data and update multiple line-of-business applications (LOB) in real time. This meets increasing expectations for online interaction, and dramatically reduces the costs of back office administration.

eGovHub’s intelligence detects if other online services are applicable, based upon the user’s circumstances. The user’s experience is optimised, and not one, but multiple processes are completed online.

eGovHub enables non-technical users to edit and design new eForms. eGovHub works in the Microsoft Azure cloud, and integrates with SharePoint.

Around 50 public sector bodies use IEG4 software.
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Software Innovation

Software Innovation is a Scandinavian company and a leading international software vendor for document control, information and case management. With more than 25 years of experience and competence in business-oriented content applications, we are committed to delivering future-proof, flexible and highly user-friendly solutions built on Microsoft SharePoint and Office. In 2011, Software Innovation was recognized as Microsoft Public Sector – Government Partner of the Year. For public organizations Software Innovation is offering Public 360° - a unique standard application for case, document and records management www.software-innovation.com view all sponsors
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Cras sit amet sapien augue. Cras dignissim elit a nunc iaculis venenatis. Crasitae mauris a neque set dignissim ultrices vitae vitae orci. Vestibulum nec venenatis turpis. Aenean convallis urna quis arcu eleifend dolor semper. Praesent molestie iaculis volutpat. Sed ornare elit tristique mauris scelerisque at faucibus lacus iaculis. Quisque a viverra neque. Quisque et dolor diam. Nulla sed eleifend ipsum dolor. Vestibulum nec venenatis turpis. Praesent molestie iaculis volutpat. Sed ornare elit tristique mauris scelerisque at faucibus lacus iaculis. Quisque a viverra neque. Quisque et dolor diam. Nulla sed eleifend ipsum dolor. Vestibulum nec venenatis turpis. Cras sit amet sapien augue. Cras dignissim elit a nunc iaculis venenatis. Crasitae mauris a neque set dignissim ultrices vitae vitae orci. Presentation www.touch.com view all sponsors
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HP

The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure at the convergence of the cloud and connectivity, creating seamless, secure, context-aware experiences for a connected world.

HP helps governments at all levels deliver superior public value by enabling them to:
  • Successfully achieve policy and mission outcomes
  • Optimize costs and do more with less
  • Meet quality expectations for citizen service
  • Maintain the public’s trust


The HP and Microsoft global strategic alliance is one of the longest standing alliances of its kind in the industry. Our goal is helping businesses and public sector organizations around the world improve services through the use of innovative technologies.

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Infusion Development

Infusion solves business problems for the public sector by combining expert software engineering with appealing user experience design. As Microsoft’s Public Sector, Government Partner of the Year Infusion delivers fast, efficient, and user-friendly results that meet your immediate objectives and prepare you for the future.

Through a commitment to customers, a user-centric approach, and Microsoft’s Connected Government Framework (CGF), Infusion delivers solutions used every day by governments and municipalities around the world including: municipal websites, immigration portals, intranets, emergency planning and response, incident management, 311, citizen relationship management, electronic forms, GIS, content management systems, and more.
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Accenture

Accenture is a global management consulting, technology services and outsourcing company, with more than 246,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$25.5 billion for the fiscal year ended Aug. 31, 2011.

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Unisys

Unisys is a worldwide information technology company. Our more than 23,000 employees specialise in helping clients solve mission-critical business challenges by securing operations, increasing the efficiency and utilisation of data centres, enhancing support to end users and constituents, and modernising enterprise applications.

As a Gold Certified Partner, the Unisys approach is designed to seize the significant opportunities and navigate the core challenges of Windows 7 migrations. Unisys technologists, Microsoft experts and project management professionals work carefully and collaboratively with clients to deliver results.
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Solidsoft

Solidsoft, a UK based consultancy provides services for the design and delivery of enterprise architectures on the Microsoft platform utilising the .NET framework, Windows Azure services, BizTalk Server, SQL Server and SharePoint. Providing solutions for both public and private sector customers, Solidsoft are consistently recognised by Microsoft for innovative solution delivery, most recently being nominated as Microsoft’s Worldwide Partner of the Year 2011 for Application Integration.

Solidsoft’s TUO Connect is a low cost subscription service allowing local authorities to receive the electronic Tell Us Once data and to automatically deliver the data to their line of business, back office systems.
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bbits

bbits provides the award winning Love Clean Streets service to councils throughout the UK and elsewhere delivering cost savings and efficiencies for authorities through channel shifting and innovative use of mobile apps and Azure cloud technology. Our service means the public, council operatives, and their partners and contractors can report environmental issues within 40 seconds using smartphones such as Windows Phone 7 devices and the report with an image and location are routed through to the correct service automatically. This service has delivered significant benefits such as:

  • 73 % reduction in Graffiti
  • 21% reduction in casework relating to Environmental Services
  • £20k saving in community officers time
  • 87% reduction in the time taken to process an issue, and 70% reduction in report handling costs


The service can be made available in a matter of weeks with a fully branded web site and suite of mobile applications.
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