If you have questions or need support, please contact us at the email address below:
wecashbk@microsoft.com 

Get started with Cash Back

As a Microsoft reseller, you can register with Microsoft Cash Back and increase your profits by getting reimbursed for eligible product sales.

To review the available Cash Back offers and submit a claim, you have to register with Cash Back (or sign in if you are already registered).

Don’t miss the opportunity to increase your profits – register now and learn more about the available Cash Back offers.

Register now or sign in if you are already registered

Learn more about the Cash Back program

How does Cash Back work?

For a limited time only, Cash Back is available to all Microsoft resellers who are registered with Cash Back and selling legitimate Microsoft licenses in eligible territories.

To qualify for reimbursement, your sales should meet the eligibility criteria for any selected Cash Back offer. The criteria typically include, but are not limited to:

  • sales date for Open Licenses
  • Microsoft product
  • License type
  • Customer segment

Please note that there is a minimum and a maximum number of Licenses per customer for each Cash Back offer.

Cash Back is paid to resellers in the form of a credit note through an authorized Microsoft Distributor. The credit notes are paid within 90 days after the reseller claim has been validated and approved for payment.

How do I apply for Cash Back?

To make a Cash Back claim, you must register for the Cash Back program (or sign in if you are already registered) and submit a reimbursement request (claim), along with all required documents.

Cash Back claims must be submitted during the open claiming period for a selected Cash Back offer. All you have to do, is provide the Agreement number, customer and distributor names for this Agreement and attach a copy of the customer invoice for the submitted claim. Please don’t forget to attach a copy of the customer invoice. Otherwise it won’t be possible to finalize the claim submission.

Important notice: Before submitting your claim, make sure you review all eligibility criteria outlined for the selected Cash Back offer.

Cash Back program regulations

Each Cash Back offer is governed by „Terms and Conditions for the Reseller Cash Back Promotion” which will be included in the online form where you submit a reimbursement request. You must agree to the terms and conditions before your claim can be considered for reimbursement.

Important: Please read „Terms and Conditions for the Reseller Cash Back Promotion” before participating in the promotion. By applying for a reimbursement under the Cash Back promotion, you must have read and agreed to our terms and conditions.

FAQ

1. When will I receive confirmation that I successfully filed a reimbursement claim?

All submitted claims will be validated by Microsoft who will check if the Open Agreement specified in the claim meets all eligibility criteria outlined for the selected Cash Back offer.

You will also receive an automated preliminary claim validation for Open Licenses when you submit a Cash Back claim on this portal. The final claim validation and claim validity confirmation will be completed within 14 business days from the moment the claim has been received.

2. What do I need to do to receive Cash Back payment?

Once the validity of your claim has been confirmed, Microsoft will proceed with the Cash Back payment. Your Cash Back incentive will be paid within 90 days after your claim has been validated and approved.

3. How will the Cash Back payment be made?

The Cash Back amount resulting from your claims will be paid by Microsoft Ireland Operations Ltd. within 90 days after your claim has been validated and approved in the form of a credit note to an authorized Distributor (authorized by Microsoft to sell Microsoft products). Please note that payment will only be processed if the total earning amount for your Distributor equals or exceeds USD 100 throughout the campaign period.

4. When will the Distributor receive payment?

Distributors will receive your payment within 90 days from the moment the claims were approved.

For all approved and eligible claims you will receive an e-mail confirmation as soon as the credit note is ready via a Distributor. You can then contact the Distributor and use the credit note for your future purchases of Microsoft products.

5. Who do I contact if I have any inquiries?

For any questions related to the claims, WE Cash Back programs and payment reception, please contact us at the email address below:
wecashbk@microsoft.com