If you have questions or need support, please contact us at the email address below:
wecashbk@microsoft.com 

Get started with Cash Back

As a Microsoft reseller, you can register with Microsoft Cash Back and increase your profits by getting reimbursed for eligible product sales.

To review the available Cash Back offers and submit a claim, you have to register with Cash Back (or sign in if you are already registered).

Don’t miss the opportunity to increase your profits – register now and learn more about the available Cash Back offers.

Register now or sign in if you are already registered

Learn more about the Cash Back program

How does Cash Back work?

For a limited time only, Cash Back is available to all Microsoft resellers who are registered with Cash Back and selling legitimate Microsoft licenses in eligible territories.

To qualify for reimbursement, your sales should meet the eligibility criteria for any selected Cash Back offer. The criteria typically include, but are not limited to:

  • sales date for Open Licenses
  • Microsoft product
  • License type
  • Customer segment

Please note that there is a minimum and a maximum number of Licenses per customer for each Cash Back offer.

Cash Back is paid via wire transfer within 45 days after the date of the confirmation email (“validation email” sent as validation) as long as all criteria and banking details have been met.

How do I apply for Cash Back?

To make a Cash Back claim, you must register for the Cash Back program (or sign in if you are already registered) and submit a reimbursement request (claim), along with all required documents.

Cash Back claims must be submitted during the open claiming period for a selected Cash Back offer. All you have to do, is provide the Agreement number, customer and distributor names for this Agreement and attach a copy of the customer invoice for the submitted claim. Please don’t forget to attach a copy of the customer invoice. Otherwise it won’t be possible to finalize the claim submission.

Important notice: Before submitting your claim, make sure you review all eligibility criteria outlined for the selected Cash Back offer.

Cash Back program regulations

Each Cash Back offer is governed by „Terms and Conditions for the Reseller Cash Back Promotion” which will be included in the online form where you submit a reimbursement request. You must agree to the terms and conditions before your claim can be considered for reimbursement.

Important: Please read „Terms and Conditions for the Reseller Cash Back Promotion” before participating in the promotion. By applying for a reimbursement under the Cash Back promotion, you must have read and agreed to our terms and conditions.

FAQ

1. When will I receive confirmation that I successfully filed a reimbursement claim?

All submitted claims will be validated by Microsoft who will check if the Open Agreement specified in the claim meets all eligibility criteria outlined for the selected Cash Back offer.

You will also receive an automated preliminary claim validation for Open Licenses when you submit a Cash Back claim on this portal. The final claim validation and claim validity confirmation will be completed within 14 business days from the moment the claim has been received.

2. What do I need to do to receive Cash Back payment?

Banking details must be submitted or verified by Reseller within 5 days of receipt of the request notification sent by Microsoft via email. Failure to submit or correct banking details after the 3rd notification will result in claim being cancelled and funds forfeited. If a payment cannot be processed due to errors with banking details provided, Reseller will be notified and requested to update its banking details. Failure to update these details after 3 notifications will result in claims being cancelled and funds forfeited.

3. How will the Cash Back payment be made?

The Cash Back amount resulting from your claims will be paid via wire transfer within 45 days after the date of the confirmation email (“validation email” sent as validation) as long as all criteria and banking details have been met. Payment will take place after Reseller has provided valid banking details. Reseller will be invited by Microsoft to a secure site for submitting banking details. Banking details are required for Microsoft to pay the Cash Back via wire transfer. The recipient nominated in the banking details must be a company. The company name must be the same as the name of the Reseller making a claim for cash back and the same Reseller selling the Eligible Agreements under this promotion. Personal banking details cannot be submitted on behalf of a company. Registration with personal banking details instead of a company banking details will result in claims being rejected. Payment will only be processed when products sold to end user can no longer be returned as per the regional return policy.

4. Who do I contact if I have any inquiries?

For any questions related to the claims, WE Cash Back programs and payment reception, please contact us at the email address below:
wecashbk@microsoft.com