Contact Billing Support for trial extensions, account activation, subscription issues, license adjustments, charges or credits, and questions about your service level agreement (SLA). For technical issues, see Product Support.
Online billing FAQs
CRM Online Fall '13 FAQs
How can I extend my trial?
I have a question about my bill/payment
How can I get a credit due to an outage?
Purchased through Microsoft Dynamics
|CRM Online using your Office 365 account
If your sign-in uses your company credentials or looks like this example: firstname.lastname@example.org
|CRM Online using a Microsoft account
If your sign-in looks like this example: email@example.com
Chat is available during normal business hours Monday-Friday. If you don't see a yellow chat button during these hours, please wait a moment for an agent to become available.