Find your model number and serial number (IMEI)

If you need to contact Nokia Care or your service provider, you may need info such as the model number and the serial number (IMEI). To see the info, tap settings iconSettings > about.

You can also find the info on your phone label, which is located under the SIM holder.

To open the SIM holder, push the SIM door key into the hole until the holder is released, and pull the holder out.

To see the phone label tray, put the door key into the hole on the side of the tray, and pull the tray out.

With the top
of the phone facing you, and front of the phone facing up, look inside
the SIM holder opening to see the phone label tray. The hole is on
the upper left corner of the tray.