This is due to a connectivity problem, either with your device or with the service. Ensure that you have an active internet connection, then please close the application, restart it, and try another mix.
- How can I find out more about the MixRadio and what happens if I have a payment issue and need to contact Care?
- What is MixRadio+?
- Why are some artists not available for create a mix?
- What file formats does downloads from MixRadio come in?
- Can I change which email address my receipts for MixRadio+ are being send to?