Go to account.nokia.com, sign in with your Nokia account and select Purchase history to confirm the duplicate charge. Please contact Nokia Care, quoting the receipt numbers for both transactions.
- I am looking for a particular artist/track/album within your MixRadio service but I cannot seem to find it, what can I do?
- Can I change which email address my receipts for MixRadio+ are being send to?
- I have streamed some music from your MixRadio service but after listening to it, it appears to be from a completely different artist – what can I do?
- How is the MixRadio Downloads feature changing?
- I have found some music on another download/streaming service but I want to stream it on MixRadio but I cannot seem to find it – what can I do?