If you are using external devices or folders (other than "Music") to synchronise music to your phone, you have to enable access on a Mac software. To do this, go to File > Allow Access to Folder.
- How do I find the MAC address and other phone information of my Lumia phone?
- I cannot get a mobile network signal on my Lumia phone
- I have forgotten my Microsoft account password
- I cannot download or get application updates when first starting the Store app on my Lumia. How can I resolve this issue?
- What Bluetooth profiles are used on my Lumia phone?