When attempting to sign-up for a Nokia Mail account using the E-mail Setup Wizard on a Series 40 (S40) device, the following error may occur when entering an existing Nokia user name and password: An error occurred during login. Please check that your user name and password are correct by entering them in Web Browser (PC).

If you do not remember password go to https://www.nokiamail.com and click on Forgotten your password link. You will need to enter the email address or mobile phone number associated with the Nokia account.

This topic is valid for:

Nokia Lumia 900,Nokia Lumia 800,Nokia C6,Nokia E73,Nokia E7,Nokia E6,Nokia N900,Nokia X2-01,Nokia 808 PureView,Nokia 700,Nokia 5310,Nokia 1616