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Accessibility

At Microsoft, we understand the power of technology, and that's why we continue to innovate, create, and design in a way that gives everyone the ability to achieve more.

Pursuant to the Accessible Canada Act (ACA) and as part of our ongoing commitment to accessibility, we welcome feedback related to our implementation of the ACA and accessibility of websites, products, and services through the communication methods described below. You can also request a description of this feedback process in the following alternative accessible formats: print, large print, braille, audio format, electronic format, or other agreed-upon formats.

Via web form: Click here. Feedback can be provided anonymously, or you can choose to provide contact details.

Via Email: You can send feedback directly to cdnaca@microsoft.com

Via Phone: English: 1-800-936-5900 (Available Monday to Friday from 6 AM to 10 PM, and Saturday and Sunday from 7 AM to 6 PM Pacific Time).

French: 1-855-434-6807 (Nous sommes disponibles du lundi au vendredi, de 9 h à 21 h, et le samedi et le dimanche, de 10 h à 18 h (heure normale de l’Est)).

When you provide feedback through any of the methods listed above (other than anonymously through the web form), Microsoft will collect, use and disclose your personal information for the purposes of reviewing and responding to your feedback, and will otherwise manage it in accordance with our Privacy Statement.

The designated contacts for receiving accessibility feedback are Jason Brommet, Commercial Accessibility Lead/Head of Modern Work & Security and Nike Adediwura, Human Resource Business Partner, Diversity & Inclusion Lead.

For Microsoft Office, Windows, and Xbox Accessibility, customers with disabilities can contact the Microsoft Disability Answer Desk, who can help answer question about products, accessibility, and the use of assistive technology. For additional details, visit Disability Answer Desk - Microsoft Accessibility.

In addition to feedback related to the Accessible Canada Act, below is additional documentation related to our accessibility commitments.

Accessibility for Ontarians with Disabilities Act (AODA)

Learn more about Microsoft Integrated Accessibility Policy Learn more about how Microsoft provides goods and services to people with disabilities  Learn more about Microsoft Multi Year Integrated Accessibility Standards Plan