Microsoft Dynamics CRM Online
Recommended for Sales Professionals
Includes these features:
New: Social listening
New: Social analysis
Workflows and approvals
Customer service automation
Reports and personal dashboards
Integration via web services
Access to customizations and extensions
Includes Microsoft Dynamics CRM Online
Office 365 Enterprise E3
Power BI for Office 365
Note To purchase the sales productivity promotion, during checkout, from the Optional add-ons menu, select Power BI for Office 365. To apply the Microsoft Dynamics CRM Online discount, type the Promo Code
*Terms and conditions
Note One non-production instance is included with 25 or more Professional USLs. For every 20 Professional USLs, the storage capacity increases by 2.5 GB, up to 50 GB at no additional charge. A minimum purchase of 5 Professional USLs is required for new subscribers.
Note Social listening and social analysis features require 10 or more CRM Online Professional USLs when licensed through MOSP.
Flexible, high-value, and simple to understand licencing
Mix and match
Microsoft Dynamics Online Services licencing purchase options
Licencing flexibility including mix and match of licences within the same edition, the high value Professional CAL at the right price, featuring simple to understand use rights and the power of choice between online and on-premises deployment options.
Enterprise Agreement (EA)
The best licencing program for commercial and government organisations that want to standardise IT across the enterprise yet retain the flexibility to choose from on-premises and cloud services.
An enrollment under the EA that provides a lower initial cost based on a three-year subscription, the ability to increase or decrease subscription counts on an annual basis, and non-perpetual licences that end with your subscription term.
Enrollment for Education Solutions under Campus and School Agreement (CASA+EES)
A subscription licencing program available to both primary/secondary and higher education, the Enrollment for Education Solutions (EES) offers the simplicity of counting people instead of PCs/devices. CASA+EES is for institutions with 1000 or more FTE employees or students.
Microsoft Online Services Program (MOSP)
A subscription-based program for organisations with five or more users that want to subscribe to, activate, provision, and maintain online services seamlessly and affordably directly through the Microsoft.com website.
What is Microsoft Dynamics CRM?
Microsoft Dynamics CRM online gives businesses customer relationship management over the Internet with anywhere access to help sales, marketing, and customer care teams work together to deliver personal experiences across every interaction.