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AutoRoute - Trip Planning Software

Support & Training

Help and Support

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Got a question? It's easy to get answers about AutoRoute. The following resources will help you get the answers you need and are available online 24 hours a day, 7 days a week.

Microsoft AutoRoute Solution Center

Visit the AutoRoute solution center for how-to and support articles for Microsoft AutoRoute, plus information about how to contact a support professional by email, by phone, or online.

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AutoRoute tips and tricks

Read the step-by-step articles below on customizing your trips, planning a trip, taking advantage of mapping tips, and more.


AutoRoute System Requirements

To use Microsoft® AutoRoute 2013, you need:

  • Windows® 8, Windows 7, Windows Vista®, Windows Server® 2008 (32 bit) or Windows XP (32 bit).
  • 1 GB RAM for 32-bit OS, 2 GB RAM for 64-bit OS, 256 MB RAM for Windows XP.
  • Available hard-disk space: 3.2 GB.
  • For installation: DVD drive or high-speed Internet access.
  • 1024 X 768 or higher resolution monitor.
  • Some touch input features require a multi-touch screen and Windows 8.

Additional items or services are required to use certain features:

  • Microsoft Outlook® 2007 or 2010 required to use Send To features
  • Broadband Internet service (connect time charges may apply)
  • GPS device that supports NMEA 2.0 or later and USB port
  • Internet Explorer® (will not displace your primary browser)
  • Voice directions require a SAPI-compliant text-to-speech engine1.

1An English text-to-speech engine is shipped with the product.