Law firm introduces Microsoft cloud solution to improve system availability and boost flexible working.
By Paul Tootell, IT Manager, at Shulmans LLP
Shulmans is an award-winning commercial law firm providing a wide range of services to individuals and businesses in the UK and internationally. Delivering exceptional customer service is a vitally important part of our offering; it sets us apart from other firms and as a result we see significant new business come through ‘word of mouth’ recommendations.
With around 120 staff, our IT infrastructure is the backbone of our service delivery and having efficient systems is critical to ensuring our people can work flexibly from any location. In recent years we’ve seen an increasing proportion of our growth coming from international business, bringing with it the added complexity of working to different time zones yet needing to access information at any time.
We enlisted Microsoft partner, Base 13, to help us carry out an entire technology refresh. Now we have a cutting-edge, cloud-based technology environment using the latest versions of Microsoft products, including Office 365. Office 365 offers numerous business benefits: better tools for users that support mobile and flexible working; reduced management requirement; guaranteed availability and the security of a Microsoft-delivered service. We also find the licensing straight-forward.
Base 13’s experience and knowledge were invaluable in helping us to migrate quickly to Office 365. We’re delighted with breadth of new functionality in Office and the additional applications such as Lync that come as part of the suite. Since installation, it’s fitted seamlessly into our day-to-day operations and we can use Office 365 on all our tablets and smartphones.
We’re also finding lots of ways to speed up and simplify everyday tasks. We plan to rollout Lync which automatically integrates with our dictation software – just one way in which useful functionality is helping everyone to do their jobs more efficiently.
The system takes less time to manage and the IT team is no longer babysitting servers, saving at least 20% of management time each week. It’s user-friendly and allows us to focus on our clients which is exactly what we wanted.
For more information on Shulmans LLP, please visit: www.shulmans.co.uk
For more information on Base 13, please visit: www.base13.it
Shulmans is an award-winning commercial law firm, driven to achieve the best possible results for our clients. This drive inspires our people in their quest to serve clients and has helped create a great place to work.
Whether you are a small organisation with limited IT resources or a large organisation with advanced IT needs, the new Office has solutions optimised for business size and IT needs.