Inn Public London
Inn Public is a chain of three London pubs. Owner Michael Richards wanted to replace the existing email and file server with a more reliable, cost-effective solution. He chose Microsoft Office 365 to provide an email system and create a central file store so managers could upload daily reports and access a shared calendar.
Inn Public now has centralised email and documents. This gives the managers up-to-date information and helps them stay in touch with their staff without the worry and expense of buying and maintaining hardware and software.
The three gastro-pubs in the Inn Public group - the The Dartmouth Arms, The Dolphin, and The Duke - employ 30 staff and are run by a husband-and-wife team. Since the first pub, owner Michael Richards had been a big fan of technology. For example, he uses Microsoft Excel spreadsheets for tracking daily takings at each location and he creates his own menus daily using Microsoft software.
But for email and file storage he was using a server that dated back to 2004. While it was still going strong, it ran an outdated version of Microsoft Small Business Server software and he worried that it was out of warranty and at risk of hardware failure. He used it as the hub of his business - sharing files and running email. Richards says: "I knew that one day I was going to turn it on and it wouldn't work."
Losing the server - and the email and files stored on it - would be a big problem. In looking for a replacement, he wanted to address three basic needs:
- Sharing data between employees and locations
- Keeping information secure
- Ensuring that the system was reliable
At first, he tried to replace the server with another local storage device, but it didn't hold email and on occasion locked users out. So, in 2010, Richards switched to Microsoft Exchange Online - part of the Microsoft Business Productivity Online Standard Suite - to take care of email for nine users in the company. "Moving mail off our server was a great success," he says.
"The main thing about your data is that you don't want to lose it. Now I know that it's on Microsoft servers and that they're taking care of everything. It's secure, reliable, and easy to manage." Michael Richards. Owner, Inn Public.