Business intelligence processes are changing

Tuesday 22 May 2012


Enterprise business intelligence models are undergoing a radical transformation, according to one IT commentator.

Writing for Computerworld, Jaikumar Vijayan suggested that 'new analytics' is helping businesses to extract additional insight from their business information.

Companies are also learning more about their customers and business processes at a faster rate, using new techniques to boost the decision making process.

Mr Vijayan claimed that at some companies, activities that used to take up to 18 months are now accomplished in less than two days.

For instance, at CareFirst BlueCross BlueShield - a company headquartered in Maryland, US - the project management office no longer has to depend on its centralised analytics team to run business intelligence reports.

"Organisations like CareFirst are at the forefront of what analysts say is a dramatic transformation in business intelligence and data analytics practices at many companies," Mr Vijayan commented.

"The new wave is all about giving access and tools directly to line-of-business users, who benefit the most from business intelligence reporting and data analytics."

Big Four consultancy PricewaterhouseCoopers recently said the new analytics "taps the expertise of the broad business ecosystem to address the lack of responsiveness from central analytics units".

The company said the challenge for centralised analytics is to respond to business needs when the units themselves are not sure what findings they want or clues they are seeking.

Posted by Alex Boardman