Mobile workers hampered by connectivity issues

Tuesday 2 April 2013

Connectivity issues mean many mobile workers are struggling to maximise their productivity, it has been suggested.

Research conducted by iPass found that although more employees are looking to take advantage of bring your own device (BYOD) schemes, they are sometimes unable to get online.

More than half of all respondents said they have problems connecting to Wi-Fi networks in key locations such as airports, aeroplanes and hotels.

Some employees also face limited and frustrating connectivity choices - such as an expensive one-time Wi-Fi 'day pass' or costly mobile data services.

More than four in ten (42 per cent) of iPass survey respondents said excessive charges and restrictions in monthly plans force them to limit their data usage.

“We are seeing that mobile workers are becoming more cautious about exceeding data caps and deliberately limiting their data usage, which is hindering productivity,” said
Evan Kaplan, chief executive officer at the firm.

“Clearly, enterprises that provision mobile workers with devices, or leverage a BYOD strategy, need to ensure that workers can connect when and where they want, and work on-the-go as cost-effectively and productively as possible.”

Mobile workers need access to solutions which allow them to replicate the normal workplace experience on their mobile handsets.

Office 365 offers a range of Microsoft solutions designed for employees working on the move via a smart, connected device.

Posted by Alex Boardman