One of the main benefits of an upgrade to Windows 8 is integration with SkyDrive, one commentator has claimed.
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Friday 7 February 2014
As more businesses invest in cloud computing, there will be greater opportunities to access top-end CRM solutions, it has been suggested.
Tuesday 14 January 2014
Businesses need to focus on delivering great customer service if they want to drive sales in 2014, it has been claimed.
Thursday 2 January 2014
Rebuild consumer trust in 2014, business leaders urged
Friday 27 December 2013
A study from Motorola Solutions suggests retail technology is helping to improve the customer experience.
Thursday 12 December 2013
Research from Zendesk suggests companies can do more to meet the customer service expectations of their clients.
Monday 29 July 2013
A new report from RnR Market Research predicts strong growth in the social customer relationship management (CRM) market between now and 2018.
Friday 31 May 2013
Too many UK companies are failing to meet customer service expectations, a new uSwitch study has revealed.
Wednesday 1 May 2013
A growth rate of 12.5 per cent was witnessed in the CRM software market during 2012, it has been reported.
Monday 29 April 2013
Businesses need to ensure they get the first consumer correspondence right, it has been claimed.
Monday 15 April 2013
Companies are shifting more of their SaaS spend to the on-premise platform, it has been claimed.