One of the main benefits of an upgrade to Windows 8 is integration with SkyDrive, one commentator has claimed.
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Monday 29 July 2013
A new report from RnR Market Research predicts strong growth in the social customer relationship management (CRM) market between now and 2018.
Friday 31 May 2013
Too many UK companies are failing to meet customer service expectations, a new uSwitch study has revealed.
Wednesday 1 May 2013
A growth rate of 12.5 per cent was witnessed in the CRM software market during 2012, it has been reported.
Monday 29 April 2013
Businesses need to ensure they get the first consumer correspondence right, it has been claimed.
Monday 15 April 2013
Companies are shifting more of their SaaS spend to the on-premise platform, it has been claimed.
Thursday 4 April 2013
Companies are failing to gain sufficient value from their social collaboration initiatives, Gartner has claimed.
Friday 15 February 2013
CRM solutions can help businesses make more insightful decisions, it has been suggested.
Thursday 14 February 2013
Forecasting processes can be enhanced by customer relationship management (CRM) solutions, it has been claimed.
Tuesday 5 February 2013
Social media should not be ignored by businesses in the leisure and hospitality sector, new research has found.
Wednesday 30 January 2013
Businesses can potentially use social media to rebuild their reputations following a mishap, it has been suggested.