One of the main benefits of an upgrade to Windows 8 is integration with SkyDrive, one commentator has claimed.
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Friday 28 December 2012
More companies are investing in cloud-based customer relationship management solutions (CRM), it has been claimed.
Thursday 27 December 2012
The ICS has announced the shortlist for the 2013 UK Customer Satisfaction Awards.
Tuesday 18 December 2012
Businesses are losing trade online by failing to focus enough on the wider customer experience, it has been suggested.
Monday 17 December 2012
The mobile shopping experience must meet customer needs if businesses are to increase trade, it has been suggested.
Friday 14 December 2012
Poor levels of customer service are encouraging consumers to switch to other goods and service suppliers, it has been reported.
Wednesday 5 December 2012
An increasing number of consumers are feeling underwhelmed at the quality of customer service on offer, a new study has indicated.