Collaboration spending to rise, analyst predicts

Wednesday 19 December 2012


The Europe, Middle East and Africa (EMEA) unified communications and collaboration (UC&C) market will see strong growth over the next five years, it has been predicted.

IT analyst IDC expects the sector to reach a value of $11.7 billion (£7.2 billion) by 2016, up from $6.9 billion (£4.2 billion) in 2011.

Revenues will be boosted by investment from businesses and organisations aiming to equip employees with the tools they need to work together better.

Isabel Montero, senior research analyst at IDC EMEA for unified communications and collaboration, said her firm is expecting to see a compound annual growth rate of around 10.9 per cent over the next five years.

This figure would be higher, but for the knock-on effect of the recession on new shipments, she suggested.

"We don't anticipate an immediate recovery, especially if the eurozone were to dissolve," Ms Montero noted.

"The current state of the economy is diverting businesses from making investment decisions in new IT technologies and as a result the cost versus ROI of such investments will be a top priority."

Of the major EMEA nations, only Germany achieved double-digit growth in UC&C deployments in 2012 compared with 2011.

Germany grew 10.3 per cent, and was followed by France (9.6 per cent) and the UK (7.7 per cent).

Posted by Sarah Parish