Small business staff vow to work more effectively in 2013

Thursday 10 January 2013

Working more efficiently, improving communication and leaving work on time more often are the three top New Year’s resolutions for small business workers, a study has revealed.

Research conducted by Dynamic Markets on behalf of Google Enterprise found that 80 per cent of employees across UK, France, Germany, Italy, Spain and the Netherlands have pledged to make work and lifestyle changes at the start of 2013.

Some 71 per cent of those surveyed said they found small business working practices "tough" last year, and had made resolutions in a bid to improve their performance and overall wellbeing.

The study suggested that communication and administration issues are holding workers back, with many struggling to find ways to communicate and work together efficiently.

Over half (54 per cent) encountered email problems on a weekly basis, while workers also complained about the time lost from their working day due to meetings.

Teamwork proved to be another challenge for 76 per cent of small business employees, with just 39 per cent taking advantage of online collaboration tools at present.

Neil Delaney, director of SMB for EMEA at Google Enterprise, said that with so many people resolving to work more efficiently, 2013 could well be "a turning point".

It is possible that staff members will work harder, collaborate more effectively with their colleagues and customers, and make better use of advanced communication tools, he said.

Posted by Sarah Parish