Spending on business intelligence set to continue, says Gartner

Wednesday 18 December 2013

Customer service

Chief information officers (CIOs) will continue to focus on business intelligence (BI) and analytics investments through to 2017, it has been predicted.

According to IT analyst Gartner, the benefits of fact-based decision-making remain clear to business managers in a broad range of disciplines.

The firm said businesses are spending on BI solutions to support activities in marketing, sales, supply chain management, manufacturing, engineering, risk management, finance and HR.

"Major changes are imminent to the world of BI and analytics including the dominance of data discovery techniques, wider use of real-time streaming event data and the eventual acceleration in BI and analytics spending when big data finally matures," said Roy Schulte, vice-president and distinguished analyst at Gartner.

"As the cost of acquiring, storing and managing data continues to fall, companies are finding it practical to apply BI and analytics in a far wider range of situations."

Gartner has made four key predictions for BI and analytics for the next few years.

The analyst thinks that, by 2015, the majority of BI vendors will make data discovery their prime BI platform offering. This will shift emphasis from reporting-centric to analysis-centric BI.

Gartner also thinks that, by 2017, more than 50 per cent of analytics implementations will make use of event data streams generated from instrumented machines, applications and/or individuals.

But through to 2016, Gartner thinks confusion over big data will constrain spending on BI and analytics software to single-digit growth.

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Posted by Alex Boardman