Making customer data your priority
One of the greatest challenges facing small and medium businesses is staying on top of customer data. Yet this should be enormous asset. Information about existing clients and prospects is the fuel that drives sales and growth. So making it clear, accessible and actionable should be key business priority.
Maintain information in one place
That’s where Microsoft can help. Our business solutions empower you and your employees to maintain up-to-date customer information and access all contacts and emails in one place.
Act swiftly, allocate the right resources
This means that you can act swiftly in response to customer needs, but also identify new opportunities that merit the attention of sales and support teams. Microsoft solutions also help you allocate the right resources so that you invest in and retain existing customers and make the effort to win new ones with the appropriate amount of effort.
Shorten sales cycles
You’ll see the difference fast. Our solutions also help you shorten sales cycles by automating lead routing, sales process management and competitor tracking resulting in more effective lead and opportunity management.