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  • Microsoft Dynamics CRM Implementation Guide for CRM 2013 (on-premises)

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        1. The download is a compressed folder file. To start the download, click Download.
        2. If the File Download dialog box appears, do one of the following:
          • To start the download immediately, click Open.
          • To copy the download to your computer to view later, click Save.
        Important
        To view the Microsoft Dynamics CRM 2013 Implementation Guide Help file (CRMIGv6.chm):
        1. After the download is completed, right-click the Microsoft_Dynamics_CRM_2013_IG file that has a compressed (.zip) file name extension and then click Extract All. Extract the files into a folder on your local computer.
        2. Double-click the CRMIGv6.chm file.
        3. If prompted, clear the "Always ask before opening this file" check box.
        4. If you still can't view the file, right-click the CRMIGv6.chm file, click Properties, and select the the procedure that is most appropriate for you.
          • Clear This file came from another computer and may be unsafe, and then click OK.
          • Click Unblock, and then click OK.
        5. Double-click the CRMIGv6.chm file to view it.

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