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Educational institutions today face daunting economic pressures and shortages of capital. Leaders are looking for ways to control costs while still providing high-quality service and preserving programs. They need to support a steady—or growing—number of students with fewer resources and staff. Integrated solutions built on Microsoft Dynamics can help you gain deeper insight into corporate and alumni relations, admissions and enrollment, facilities and asset management, recruiting and staffing, student and teacher performance, and more. As a result, you can use this insight to adjust business processes and to modernise legacy systems to help lower costs and improve productivity for better measurement and outcomes. Solutions for Education built on Microsoft Dynamics provide the flexibility of deployment choice—on-premises or in the cloud—to transform for the future.
Track recruiting and admissions
Target your marketing effectiveness towards prospective students and other audiences, and track event attendance and the success of marketing campaigns—all in the same program. Automate the recruiting life cycle, including prospective student record management, funnel reporting and analytics, email communications and tracking, web-based forms for inquiry and event registration, travel and event management, and online admissions applications.
Read Ellucian's case study for Becker College (PDF).
Streamline teacher evaluations and certifications
Eliminate paper processes, and help increase consistency and efficiency for the teacher certification process and other career-related processes. Streamline tasks so that you can devote resources to finding and placing the best and brightest teachers.
Read the case studies for National Heritage Academies and Maryland Department of Education.
Enrich student life-cycle management
Incoming students are more engaged with social networking and new technologies than ever before. Take advantage of this opportunity to reach out and engage with them, on their terms, across all touch points in the student experience. Enrich their interactions, with personalised marketing communication that provides measurable results back to you so that you can make informed decisions.
Read the case studies for Curtin University and Liberty University.
Help improve customer service and constituent management
Ensure that your help desks are operating efficiently to prioritise and route requests across departments to deliver a high quality of service to all of the constituents you serve. Enhance the communication processes between your academic institution and parents, community officials, benefactors, and others to increase awareness and to drive participation at charitable events, sporting activities, and more.
Read the case studies for Melbourne Business School, LSU AgCenter, and the George Warren Brown School of Social Work.
Concentrate on continuing education
Tame the deluge of email communications between prospective distance-learning and continuing education students and their teachers. Pursue consolidation of transparent information, accountability, and data-driven decision-making, and invest in the right outlets to ultimately provide the best experience for students worldwide.
Read the case studies for University of Colorado Denver and a Major West Coast University.
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