Microsoft Dynamics 365 forMarketing

Deliver powerful customer experiences

Our preferred marketing application for Microsoft Dynamics 365 Enterprise edition, Adobe Marketing Cloud, provides a comprehensive marketing service you can use to create powerful customer experiences.

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Tap into a holistic customer view

Use the unified customer profile in Adobe Marketing Cloud as the foundation for your integrated, cross-channel marketing.

  • Get online and offline data combined in a data mart.
  • Work from a centralised profile with a customer’s information.
  • Take advantage of finer segmentation capabilities.

Target a person, not the masses

Create campaigns that are personalised, contextual and content-rich to maximise your customers’ loyalty and lifetime value.

  • Provide 1-to-1 personalised communications.
  • Send offers that automatically adapt to a customer’s behaviour.
  • Deliver personalised, contextual content that drives conversion.

Run campaigns to bridge divides

Orchestrate coordinated campaigns across channels—and measure ROI across the board—using Adobe Marketing Cloud.

  • Coordinate across earned, paid and owned channels.
  • Get automated workflows with retargeting across channels.
  • Use real-time insights into results and attribution.

Delighting your customers

Microsoft and Adobe are partnering to help you personalise your customers’ experiences.

Microsoft and Adobe are partnering to help you personalise your customers’ experiences.

Strengthen your brand and enliven your customer experiences with Adobe Marketing Cloud working with Dynamics 365 and running on Microsoft Azure.

“Ultimately it’s all about delighting customers through this partnership.”

—Shantanu Narayen, President and CEO, Adobe

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Your business—powered by Microsoft

Productivity

Office 365

integrates with Dynamics 365 to make your teams even more productive

Intelligence

Cortana Intelligence

are built in to Dynamics 365 to provide intelligence and insights

Power BI

are built in to Dynamics 365 to provide intelligence and insights

Azure Machine Learning

are built in to Dynamics 365 to provide intelligence and insights

are built in to Dynamics 365 to provide intelligence and insights

Extensibility

PowerApps

works with Dynamics 365 to help developers easily build custom add-in apps

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As the Microsoft + Adobe partnership takes off

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