Either on your Nokia device or on your personal computer, go to the following web address: https://www.nokiamail.com. Once there, select Forgotten your password?.

On the next step, you will need to enter either an email address you used to sign up with or your mobile number that was used to sign up. Once this is entered, you will be sent a request to reset your password.

If you have not received an SMS message within 30 minutes, try again. If you do not still receive an email or SMS message, contact  Nokia Care http://www.nokia.com/global/contact.

Note! The mobile number should be entered in the International format with + character, country code, area code and mobile number.

This topic is valid for:

Nokia Lumia Icon,Nokia Lumia 1520,Nokia Lumia 1320,Nokia Lumia 1020,Nokia Lumia 928,Nokia Lumia 925,Nokia Lumia 920,Nokia Lumia 900,Nokia Lumia 830,Nokia Lumia 822,Nokia Lumia 820,Nokia Lumia 810,Nokia Lumia 800,Nokia Lumia 735,Nokia Lumia 635,Nokia Lumia 630,Nokia Lumia 620,Nokia Lumia 530,Nokia Lumia 521,Nokia Lumia 520,Nokia C6,Nokia C6,Nokia C5,Nokia C3,Nokia C2,Nokia E73,Nokia E72,Nokia E71,Nokia E71x,Nokia E7,Nokia E63,Nokia E6,Nokia E5,Nokia N97,Nokia N97,Nokia N95,Nokia N95 8GB,Nokia N900,Nokia N8,Nokia X6-00,Nokia X3,Nokia X2-01,Nokia 808 PureView,Nokia 700,Nokia 6790,Nokia 6350,Nokia 5800,Nokia 5310,Nokia 5230,Nokia 5130,Nokia 2720,Nokia 2330,Nokia 2320,Nokia 1616