To free up phone memory:
- Switch your phone off and on, this will clear some temporary files.
- Remove or move items you no longer need, use File Manager or the respective application such as Photos to delete items on your phone or move them to a memory card if available. If your phone has the File Manager, you can access it by clicking the Files icon on the menu screen or under Apps.
- Connect your phone to a compatible computer with a USB cable, select Media Transfer (Mass storage) USB mode, and then your phone will show up on your computer as a portable device. To see the folders, double-click the name of the phone and then simply drag and drop items from your phone memory to the computer.