Learn how to update your phone software and individual applications.

Update phone software using your phone

Update phone software

Want to improve the performance of your phone and get application updates and great new features? Update the software regularly to get the most out of your phone. You can also set your phone to automatically check for updates.

Warning: If you install a software update, you cannot use the device, even to make emergency calls, until the installation is completed and the device is restarted.

Using services or downloading content may cause transfer of large amounts of data, which may result in data traffic costs.

Before starting the update, connect a charger or make sure the device battery has enough power.

Select Menu > Settings.

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  1. Select Device > Device updates.

  2. To display the current software version and check whether an update is available, select Current sw details.

  3. To download and install a software update, select Downl. device sw. Follow the displayed instructions.

  4. If the installation was cancelled after the download, select Install sw update.

The software update may take several minutes. If there are problems with the installation, contact your network service provider.

Check for software updates automatically

Select Automatic SW update, and define how often to check for new software updates.

Your network service provider may send phone software updates over the air directly to your phone. For more information on this network service, contact your network service provider.

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Update phone software using your PC

Update software with PC

You can use the Nokia Suite PC app to update your phone software. You need a compatible PC, a high-speed internet connection, and a compatible USB cable to connect your phone to the PC.

To get more info and to download the Nokia Suite app, go to www.nokia.com/support.

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Restore original settings

Restore original settings

If your phone is not working properly, you can reset some settings to their original values.

  1. End all calls and connections.

  2. Select Menu > Settings and Rest. fact. sett. > Settings only.

  3. Enter the security code.

This does not affect documents or files stored on your phone.

After restoring the original settings, your phone switches off and then on again. This may take longer than usual.

Organise files

Organise files

You can move, copy, and delete files and folders, or create new folders in your phone memory or on the memory card. If you organise your files into their own folders, it might help you find the files in future.

Select Menu > Apps > Gallery.

Create a new folder

In the folder where you want to create a sub-folder, select Options > Add folder.

Copy or move a file to a folder

Select and hold the file, and from the pop-up menu, select the appropriate option.

Tip: You can also play music or videos, or view pictures in Gallery.

Back up your pictures and other content to a memory card

Back up to memory card

Want to make sure you will not lose any important files? You can back up your phone memory to a compatible memory card.

Select Menu > Settings > Sync & backup.

Select Create backup.

Restore a backup

Select Restore backup.

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